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Senior Commercial Director

2 months ago

Artarmon, New South Wales, Australia Foxtel Full time
About the Role

We are seeking a highly skilled Senior Commercial Manager to join our Customer and Revenue team at Foxtel. As a key member of our team, you will play a crucial role in driving the commercial success of our streaming products and services.

Key Responsibilities
  • Revenue Growth and Optimization: Lead the evaluation and implementation of revenue initiatives through robust data analysis and business case modelling. Focus on enhancing customer acquisition, retention, and cross-sell opportunities through leveraging our existing active and paused customer bases to meet and exceed our revenue targets.
  • Commercial Strategy Development: Design and implement a strategy to boost our up-sell and cross-sell rates across Kayo and BINGE through reviewing existing customer journeys and identifying new opportunities.
  • Financial Planning and Forecasting: Work alongside finance teams during planning and forecasting cycles to drive the commercial inputs and review forecast assumptions to ensure alignment with commercial and strategic goals.
  • Commercial Performance Analysis: Provide insightful, ad hoc updates on commercial performance and subscriber metrics tailored for executive stakeholders, delivering actionable insights to drive informed decision-making, including inputting into Board paper and CEO updates.
  • Pricing Strategy Development: Input into development of new pricing strategies to balance customer acquisition and customer management strategies to deliver sustainable revenue growth.
  • Market Trend Analysis: Continuously monitor and analyse market trends to pinpoint emerging opportunities and proactively address potential risks, ensuring we remain ahead of our competitors.
Requirements
  • 5 years + management consulting experience (Tier 1 or 2 highly desirable) or from a corporate strategy/commercial background.
  • Strong commercial and strategic acumen with experience and understanding of how to build data-led business cases (Media/TV, Subscription service highly desirable).
  • Ability to simplify and tackle complex problems, synthesize findings from a variety of sources and present to stakeholders in a clearly articulated and concise presentation.
  • A growth mindset and the ability to challenge conventional thinking.
  • Strong communicator and team player, with the ability and confidence to present and influence stakeholders, collaborate effectively and to build strong relationships at all levels.
  • Comfortable working within a fast-paced environment, able to prioritise effectively across multiple projects and be agile to move with adjusting targets.
  • Ability to work autonomously and lead projects with minimal guidance.
  • Love for Entertainment, Sport, Media landscape - we're big believers in knowing the product and knowing the customer.
About Foxtel Group

A career with us means working across one or more of our brands including Foxtel, Kayo Sports, BINGE, Flash, Fox Sports and Foxtel Media. When you join, the Perks at Work are taken care of:

  • You're part of Fox Flex, our hybrid way of working with time spent at home and on campus.
  • Free & discounted products including Foxtel, Foxtel Now, Foxtel Broadband, Kayo Sports and BINGE.
  • Special days away from work for Birthday, Cultural & Volunteer Leave.
  • Access to our holistic Fox Fit wellbeing program.
  • Generous ergonomics allowance for your WFH set up.
  • Company-wide meeting-free lunch hours and Friday afternoons.