Customer Experience Champion

2 weeks ago

Brisbane, Queensland, Australia beBeeConcession Full time $100,000 - $120,000
Concession Manager

We are seeking a dedicated individual who is passionate about delivering exceptional customer experiences.

The Concession Manager plays a key role in driving sales, profit, and productivity by achieving key performance indicators. This role involves creating a warm and genuine in-store experience, inspiring and empowering the team through collaborative leadership and training.

  • Drive a customer-centric culture to ensure all customers receive a personalized and memorable shopping experience.
  • Manage budgets, interpreting financial reports and generating efficient rosters to optimize team performance.
  • Develop and implement strategies to increase sales and revenue growth, focusing on commercial acumen and operational excellence.

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