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Transformation Project Manager

1 month ago

Hawthorn East, Victoria, Australia Coles Full time
About Coles

Coles Group is a leading Australian retailer with over 115,000 team members and a portfolio of iconic brands.

We've been serving Aussie communities since 1914 and have grown to become one of the top 30-listed companies on the ASX.

Role Overview

The Change Manager will play a crucial role in designing and implementing change strategies for Technology and Digital related initiatives.

This is an exciting opportunity to join our Technology Delivery function in a Fixed-Term and Full-Time capacity, reporting into our Technology Change Practice Lead.

Key Responsibilities
  • Develop and apply principles, processes, behaviours, and skills to effectively identify and manage change, and support others through it.
  • Apply Changing Coles framework in development and delivery of change management plans and activities for the program to support engagement, readiness, and adoption of change.
  • Conduct stakeholder analysis, build stakeholder engagement plan, and execute engagement to ensure successful change roll out.
  • Lead change impact assessments in collaboration with all relevant stakeholders in assessing gaps in capability, process, controls, and risks.
  • Develop and implement change management strategies to support user system change adoption on priority projects.
  • Monitor project key change delivery and report status to the relevant Steering Committee.
  • Identify and plan for change related mitigations/resolutions in conjunction with Program Leaders.
About You

To succeed in this role, you'll need:

  • Minimum 7 years of experience in change manager role (FMCG, Banking, Finance or Insurance, Utilities industry experience preferred).
  • Experience working with technology stakeholders who are highly technical in nature and execution of technology change with impacts to ways of working, people (incl. behaviours), process, and technology.
  • Demonstrated experience executing change management on multiple projects concurrently.
  • Experience in design and delivery of practical and outcomes-focused approach for large-scale Technology change.
  • Exceptional communication skills – both written and verbal.
  • Experience delivering technology tools implementation along with associated governance models, business processes, and frameworks specifically project and portfolio management, finance management, resource management tools.
What We Offer
  • Flexible working options: We encourage a positive work-life balance and provide hybrid working options.
  • Office perks: Enjoy gym facilities, fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub, school holiday program, and more.
  • Discounts: Eligible team members receive 5% discount all year round on Supermarket and Liquor online and in-store purchases.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'.
  • Paid parental leave: We offer permanent team members paid parental leave to support balancing work and family.