Customer Service Representative

16 hours ago


KalgoorlieBoulder, Australia The Just Group Full time
About Jay Jays

Jay Jays is part of The Just Group, a leading Australian retailer with 7 brands across the country.

Role Overview

We are seeking a Customer Service Representative to join our team at Jay Jays. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service and providing an outstanding shopping experience for our customers.

Key Responsibilities
  • Represent Jay Jays by providing exceptional customer service with honesty and integrity
  • Work collaboratively within a team environment to achieve both individual and store targets
  • Cash handling and processing sales
  • Assist with stock management and processing
  • Assist with set up of store promotions and visual merchandising
  • Minimise stock loss by following company loss prevention policies and procedures
Requirements
  • Demonstrate confidence to approach, connect and sell to our customers
  • Demonstrate a strong customer focus and provide an outstanding customer experience
  • Value integrity and doing things the right way
  • Enjoy working with a team in a high energy, fast-paced environment
  • Be 'solutions focused' when faced with problems
Benefits
  • $45,000 - $55,000 per annum, depending on experience
  • 50% off staff discount on Jay Jays products
  • In-store coaching and comprehensive training plans with an emphasis on fashion styling and service
  • Internal career opportunities across 7 brands and 1,000 retail outlets
  • Opportunities for product incentives


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