
Client Experience Specialist
4 days ago
As a Beauty Advisor, you will play a pivotal role in crafting unforgettable experiences for each client. You will serve as an ambassador of the brand to establish genuine and lasting connections with clients while driving business success.
Key Responsibilities:
- Create personalized client experiences and tailored solutions for each visit using our unique service ritual and fostering long-term relationships with clients.
- Share beauty knowledge with clients to educate and inspire them, enriching their experience with our products.
- Conduct makeup services and skincare consultations for clients utilizing your exceptional beauty and product expertise.
- Proactively invite clients to return for services and schedule appointments.
- Promote sales growth by offering relevant product recommendations.
- Embrace a culture of continuous learning and development, sharing trend insights and staying up-to-date on industry advancements.
Requirements:
- A commitment to delivering exceptional client care and understanding the importance of outstanding customer service.
- Strong interpersonal and communication skills to build emotional connections and foster meaningful relationships.
- Previous retail experience and a proven track record of meeting sales targets and key performance indicators will be highly valued.
- Adaptability and openness to emerging technologies and digital trends.
- A willingness to learn and grow within the organization.
- Previous experience in the Fragrance and Beauty industry is an asset.
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