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EUC Specialist Lead

2 months ago

Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time
Lead EUC Specialist - Unified Comms Expert

Milestone IT is seeking a seasoned expert in End-User Computing (EUC) with a strong background in Unified Communications to spearhead the implementation and management of the new Yealink system.

Key Responsibilities:

  1. Design and implement end-user computing solutions that align with the organization's goals and objectives.
  2. Collaborate with cross-functional teams to integrate Yealink solutions into the retail chain's infrastructure.
  3. Provide technical leadership in troubleshooting and resolving complex EUC and Unified Communications issues.
  4. Develop and deliver training programs to ensure smooth adoption of the new system among employees.
  5. Stay current with industry trends and best practices to recommend improvements and enhancements.

Requirements:

  1. Bachelor's degree in Information Technology, Computer Science, or a related field.
  2. Minimum of 7 years of experience in EUC and Unified Communications, with a focus on system migration and deployment.
  3. Proven experience working with Yealink or similar Unified Communications systems.
  4. Strong project management skills with the ability to manage and prioritize tasks in a dynamic environment.
  5. Excellent communication and interpersonal skills to work collaboratively with diverse teams.
  6. Familiarity with retail environments and the unique challenges they present is a plus.