Senior EUC Technical Lead

4 weeks ago


Melbourne, Victoria, Australia Australian Bureau Of Meteorology Full time
Job Title: Senior EUC Technical Lead

The Australian Bureau of Meteorology is seeking a highly skilled Senior End User Computing (EUC) Technical Lead to provide Level 1 & Level 2 Information and Communications Technology (ICT) technical support across all its offices nationwide. As a key member of the Service & Infrastructure Management – End User Services (EUS) section, you will be responsible for managing the day-to-day operations of End User Services with minimal direction and engaging in project work when required. Your focus will be on ensuring an exceptional customer experience and contributing to making the Bureau more productive, collaborative, and innovative.

Key Responsibilities:
Provide Level 1 & Level 2 ICT technical support to subscribers of ICT services
Manage the day-to-day operations of End User Services
Engage in project work when required
Ensure an exceptional customer experience

Requirements:
Strong technical skills in ICT support
Excellent communication and interpersonal skills
Ability to work independently with minimal direction
Strong problem-solving skills

About Us:
The Australian Bureau of Meteorology is a world-leading meteorological organization that provides critical weather, climate, and water information to the Australian community. We are committed to delivering high-quality services and products that support the safety and well-being of the community.

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