Field Service Supervisor
23 hours ago
At Cummins, we are seeking a skilled Supervisor - Field Service to lead our team in Alice Springs. As a key appointment, you will be responsible for coordinating site-based activities, providing direction to a team of dedicated technicians, and ensuring the efficient management of day-to-day operations.
Key Responsibilities:
- Manage the day-to-day running of the site, planning, scheduling, and allocating repair events for Alice Springs.
- Lead, mentor, and coach 2 field service technicians, overseeing repairs and signing off on technicians' work, tracking and measuring technician productivity and performance.
- Build and maintain relationships with customers and suppliers, managing fleet assets for clients.
- Provide technical support to staff, performing occasional on- and off-site work, including on-highway and power generation sites.
- Maintain a safe workplace in accordance with OH&S requirements, conducting quality checks and identifying opportunities for continuous improvement initiatives.
- Assist the remote parts team with local inventory management and order processing.
Requirements:
- Proven supervisory/leadership experience with a strong technical background, ideally within heavy diesel.
- Significant experience in a workshop environment with strong leadership and people management skills.
- Heavy Vehicle qualification, highly desirable.
- Motivated towards developing a high-performing and professional team and their commitment to safety and providing exceptional customer service.
What We Offer:
- Hourly pay rate commensurate with experience.
- $5,000 sign-on bonus.
- Location allowance.
- Housing allowance.
- Participation in an annual variable compensation (bonus) program.
- Salary continuance insurance.
- Discounts with select private health insurance, PC software/hardware, and a range of vehicles.
- Annual remuneration reviews.
- Safety equipment/PPE and uniforms provided.
- Relocation assistance if moving within Australia (conditions apply).
We are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
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