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Client Services Manager

1 week ago

Central Coast Council, Australia hello AG Full time
Job Summary

We are seeking a highly skilled Scheduler to join our team, responsible for coordinating client services and caregiver schedules.

The successful candidate will have excellent communication and problem-solving skills, with a focus on providing exceptional customer service.

Responsibilities

Key responsibilities include:

  • Coordinating client services and caregiver schedules to meet operational goals and activities.
  • Providing phone support to the Client Services and Administration team, including participating in a rotating on-call roster.
  • Supporting the Administration Team to meet operational goals and activities.
Requirements

To succeed in this role, you will require:

  • Experience in Aged Care, scheduling or rostering, or an understanding of the SCHADS Award.
  • Excellent communication and problem-solving skills, with a focus on providing exceptional customer service.
  • Proficient computer use, including standard office software such as the MS Office Suite.
  • A permanent right to work in Australia with no restrictions.
About This Opportunity

This is an exciting opportunity to develop and grow your skills with a supportive team surrounding you.

We offer a range of benefits that promote work-life balance, including paid and voluntary social events run by the Social Committee.