Client Services Manager

7 months ago


Brisbane Central Business District, Australia DNR Capital Full time

DNR Capital is an Australian investment management company that delivers client-focused, quality investment solutions to institutions, advisers, and individual investors. Founded in 2001, DNR Capital's investment philosophy of identifying and investing in quality companies for the medium-to-long term has enabled the firm to develop a strong track record as a respected specialist in managing Australian equities.

As the Client Services Manager, you will deliver the operations and activities of Client Services with responsibility for management and oversight of the department. An integral member of the team, you will not only lead a team of high performing individuals but also be an active and hands-on manager. Apart from time and team management skills, you will be skilled at motivating both yourself, and others, to succeed in a high performance professional financial services environment.

**Responsibilities**:

- Own and lead the Client Services department.
- Streamline service delivery and enhance client outcomes.
- Manage high net worth clients and delegate administrative tasks.
- Allocate resources effectively and provide support.
- Ensure policy compliance and collaboration with other teams.

**Requirements**:

- Tertiary education in Finance/Commerce/Business Administration
- 5+ years financial services experience with team management.
- Strong time management and communication skills.
- High attention to detail.
- Client-focused and adaptable to change.

**Performance Goals**:

- Deliver exceptional client outcomes.
- Exhibit strong leadership in managing the department
- Collaborate effectively with internal and external stakeholders.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

DNR Capital is an Australian investment management company that delivers client-focused, quality investment solutions to institutions, advisers, and individual investors. Founded in 2001, DNR Capital's investment philosophy of identifying and investing in quality companies for the medium-to-long...



  • Brisbane Central Business District, Australia HAYS Full time

    Permanent, full time opportunity with CBD accounting firm **Your new company** Come and join one of the city's leading boutique accounting firms! Operating within a myriad of industries, this company offers services across growth advisory, corporate finance, wealth management and more. Furthermore, they prioritise creating a supportive and enjoyable...


  • Brisbane Central Business District, Australia Corporate Travel Management Full time

    **About CTM** CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets. Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients. CTM was founded in 1994 in...


  • Brisbane Central Business District, Australia HAYS Full time

    Permanent administration opportunity with one of Brisbane's fastest growing accounting firms! **Your new company** This organisation is rapidly growing, with a footprint in 150 countries worldwide. A leader in their field, the firm provides services across advisory, tax and audit, and prides itself on delivering exceptional service to their diverse...


  • Sydney Central Business District, Australia Mars Recruitment Full time

    This is a great opportunity to join a globally recognised investment bank within their client service function. In this role you will be responsible for providing excellent client service and responding to enquiries from advisers and investors. This role would suit a driven and personable individual with a genuine interest in financial markets. Role &...


  • Sydney Central Business District, Australia HAYS Full time

    Work for a leading law firm who support long-term career opportunities! **Your new company** Based in the Sydney CBD, A national leading law firm specialising in personal injury claims and matters that affect Australians. They are passionate about driving consistency and operational efficiencies to provide a leading client service experience. This...


  • Sydney Central Business District, Australia BDO Full time

    **About BDO** BDO is a trusted adviser to clients looking for audit, tax and advisory services. As one of the world’s leading audit and accounting organisations, we have clients of all types and sizes across an array of industry sectors. Our values are at the core of who we are and how we work with each other and with our clients. These values are the...


  • Sydney Central Business District, Australia HAYS Full time

    Global Business - Permanent Opportunity - $90,000 + Super + Bonus **Your new company** Join a global business as their Client Operations Manager, joining the team in South Sydney in a pivotal leadership role, utilising your people management and customer relationship skills to manage day-to-day operations for a key client account. **Your new role** In...


  • Sydney Central Business District, Australia HAYS Full time

    Technology | Manager, Client Engagement | $80,000 - 85,000Base + Sales Bonus **Your new company** *** Hays are the world’s leading recruiting experts. Our specialist Technology recruitment business has a strong national presence dedicated to servicing Technology professionals across ANZ and is our #1 specialism globally. At Hays the opportunities are...


  • Brisbane Central Business District, Australia Charterhouse Full time

    **Business Services Manager** - **$125 - 135k package**: - **Flexible working options**: - **Work with ASX listed and large private clients** **About the Company** Top 10 Accounting firm in Brisbane CBD with an ultra-modern office and flexible approach to work. You will be managing a team of 8 accountants and a client portfolio which turns over $1.2m a...

  • Practice Manager

    6 months ago


    Brisbane Central Business District, Australia Davidson Group Services Full time

    **About my client** Proudly Australian owned, my client stands as a leading provider of corporate healthcare solutions nationwide. Boasting an expansive network of both urban and remote clinics which are dedicated to delivering comprehensive Occupational Health, General Practice, and integrated medical, paramedical, and wellness services to a diverse range...


  • Brisbane Central Business District, Australia HAYS Full time

    Business Services Manager - Professional Practice - Brisbane CBD - $110k-$140k **Your new role** As a Manager within the Business Services Team, you are responsible for contributing to the operational performance of the company, including supporting the financial performance of the business, maintaining technical knowledge and driving customer excellence...


  • Brisbane Central Business District, Australia Davidson Group Services Full time

    **My Client** My client sits in the Healthcare industry and are a national company who partner with multinational business such as the Department of Defence, Queensland Rail, BHP and other mining companies, as well as smaller employers to provide a range of services such as preemployment checks and ongoing health support to keep employees safe. They are a...


  • Brisbane Central Business District, Australia BDO Full time

    **Current opportunity** Our People Advisory team in Brisbane is seeking to appoint a Manager to join our practice. You will partner with our clients to design solutions that help them solve their complex people and workforce related issues, including how to have the right people in place, doing the right things, with the right capabilities, at the right...


  • Brisbane Central Business District, Australia HAYS Full time

    Business Services Manager - $120k - Brisbane CBD **Your new role** *** Your new role will require you to have expert knowledge of the following legislation and accounting principles: - GST/BAS/IAS - Financial Reporting (Journal entries, Prepayments) - Accounting Standards - Income Tax - Division 7A - FBT - Capital Gains Tax - ASIC & Company Reporting...

  • Service Desk Manager

    7 months ago


    Brisbane Central Business District, Australia HAYS Full time

    An exciting opportunity to be part of a large Federal Governemnt Organisation **Your new company** Hays Technology are currently partnered with a well-established Federal Government Client to appoint an experienced Business Systems Service Desk Manager to a 6-month contract **Your new role** As the Service Desk Manager, you will play a pivotal role in...

  • Placement Coordinator

    7 months ago


    Perth Central Business District, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). ACAP also delivers the Professional Year Program (PYP) for graduates in Accounting, IT and...


  • Sydney Central Business District, Australia HAYS Full time

    Client Onboarding Specialist covering Wealth Management for a global bank based in Sydney **Your new company** This company is a prestigious global bank that specialises in Investment Banking and Wealth Management. The role is within the Wealth Management business, which services individuals, families and institutions investing in both domestic and...


  • Brisbane Central Business District, Australia Davidson Group Services Full time

    **About the Company** Davidson are currently working with a state government client who are seeking a Project Officer to work within their People and Culture Program. The People and Culture (P&C) portfolio is responsible for delivering contemporary, innovative and responsive people and culture solutions to support organisational customer service outcomes...

  • Client Service Officer

    7 months ago


    Brisbane, Australia Gallagher Benefit Services Full time

    We have an exciting opportunity to join Gallagher as a Client Services Officer providing customer service and administrative support to both internal and external clients. You will be working with a collaborative supporting team within an organisation who truly values our people. **About Us**: **Gallagher **is the leading Corporate Benefits & HR consultancy...


  • Sydney Central Business District, Australia Uplift Recruitment Full time

    CBD Location - Full Training and Consistent Development - Competitive Salary Package Within our client’s high-growth challenger brand, the need has arisen for a proactive and switched customer service representative to join a dynamic team based out of Sydney’s beautiful CBD. Our clients mission is to bring nobility back to life insurance to help...