Waiting List Coordinator

2 months ago


Melbourne, Victoria, Australia St Vincent's Health Australia Full time
About the Role

The Waiting List Coordinator is accountable for the management of patients on the Elective Surgery Waiting List from a clerical perspective within the guidelines of the Department of Health Elective Surgery Access Policy. They provide efficient administrative support within the team and work closely with the Surgical Liaison Nurses to ensure patients are safely prepared for their elective procedure.

Key Responsibilities:

  • Receive and process waiting list forms from specialist clinics, private rooms, and other areas of the hospital within stipulated time frames as per the Department of Health Elective Surgery Access Policy.
  • Accurately create, record, and update the Waiting List Screen on the Patient Administration System (PAS) as required.
  • Contact patients and schedule admission for procedures.
  • Schedule any appointments, including pre-admission clinics, anaesthetic clinics, perioperative medicine unit (PMU) clinics, and any associated investigations as requested by the SLN or unit.

Requirements:

  • Relevant experience in administration in a healthcare role.
  • Experience with patient administration systems.
  • Working knowledge of Microsoft Office, including Outlook, MS Teams, SharePoint, Word, and Excel.
  • Current National criminal history check, or willingness to obtain.

What We Offer:

  • A focus on wellbeing initiatives, with regular events and programs.
  • Confidential, solutions-focused employee counselling.
  • A healthy work-life balance encouraged, with full-time employment coming with a monthly Accrued Day Off (additional day off per month).
  • Salary Packaging – Increase your take-home pay.
  • A culture of continuous improvement.

About St Vincent's Health Australia:

St Vincent's Health Australia is a leading healthcare provider, committed to delivering high-quality patient care and exceptional service. Our team is dedicated to making a positive impact on the lives of our patients and the community we serve.



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