Breakfast Operations Manager

1 month ago

Perth, Western Australia Accor Full time

About Us


Mercure Perth is a leading hotel in the heart of Perth city, offering exceptional service and amenities. Our team is dedicated to providing unforgettable experiences for our guests.


Job Summary


We are seeking a passionate and experienced Breakfast Team Leader to join our dynamic team. As a key member of our breakfast operations, you will be responsible for ensuring seamless service delivery, maintaining high standards of quality, and driving revenue growth during breakfast hours.


About the Role



  • Lead the Breakfast Team: You will oversee the setup, execution, and breakdown of breakfast services, ensuring that all aspects meet our high standards.
  • Exceptional Guest Service: Deliver warm and attentive service to our guests, responding promptly to their needs and requests.
  • Menu Knowledge: Stay up-to-date with our menu offerings, seasonal changes, and promotional activities, ensuring that our team members are informed and guests receive excellent service.
  • Financial Acumen: Manage customer accounts efficiently, using our POS system to minimize errors and ensure accurate settlements.
  • Beverage Preparation: Oversee basic beverage preparation and assist with barista or bartender duties as needed, maintaining high standards of quality.
  • Team Development: Foster a positive and inclusive work environment, promoting collaboration and empowering team members to grow and develop within their roles.
  • Innovate and Improve: Encourage new ideas and implement improvements within the breakfast service, continuously striving for excellence.
  • Hygiene and Safety: Maintain strict adherence to hygiene protocols for food handling and presentation, prioritizing guest safety and well-being.
  • Collaboration: Work closely with other outlets as required, ensuring seamless communication and teamwork.

Requirements



  • RSA Certification: Hold current certification in Responsible Service of Alcohol.
  • Entrepreneurial Spirit: Demonstrate strong entrepreneurial skills, with a drive for success in food and beverage operations.
  • Event Experience: Possess experience in setting up, servicing, and breaking down events, showcasing adaptability and flexibility.
  • Flexibility: Be available to work varied shifts, including weekends, public holidays, and extended hours as required.

What We Offer



  • Competitive Salary: $55,000 - $65,000 per annum, depending on experience.
  • Employee Benefits: Enjoy access to employee discounts, learning programs, and opportunities for career growth within Accor.
  • Diversity and Inclusion: Join an inclusive company committed to attracting and promoting diverse talent.

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