Customer Care Specialist

20 hours ago

Melbourne, Victoria, Australia beBeeDedication Full time $60,000 - $80,000
Role Overview

We are seeking a highly skilled and dedicated Customer Service Officer to join our team. The successful candidate will be responsible for delivering exceptional patient care and customer service, ensuring a values-driven, empathetic, and confidential approach.

This is an exciting opportunity for a customer-focused individual to make a positive impact in the lives of patients and their families.

Key Responsibilities
  • Attend to patient booking requests via phone and electronic methods
  • Deliver exceptional patient care and customer service
  • Work collaboratively as part of a supportive team environment
Requirements
  • Exceptional customer service focus with ability to positively interact with patients and referrers
  • Ability to work under pressure with conflicting priorities and meeting strict deadlines
  • Competent data entry skills and high-level attention to detail
  • High level verbal and written communication skills
What We Offer
  • A supportive team environment that fosters growth and development
  • Attractive remuneration and benefits package
  • Paid parental leave
  • Potential for career advancement and professional development
  • Flexible and supportive working arrangements
About Us

We are united by a shared vision to provide compassionate and precise diagnostic imaging services to our communities. Our commitment to this vision means we are the first-choice provider for community-based medical imaging.

We are a part of a network of community-based medical imaging clinics across Australia and New Zealand, committed to providing affordable and accessible imaging services delivered by skilled and compassionate staff.

Why Join Our Team?

We believe diversity enriches the workplace and welcome applications from all qualified candidates. As an Equal Opportunity Employer, we are committed to building a diverse workforce and promoting inclusivity.

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