
Customer Care Specialist
20 hours ago
Job Title: Customer Care Specialist
">Role OverviewYou will be working as a sales specialist in a pet care and wellness store, providing expert advice to customers on health, nutrition, and wellness products for their pets. This is an entry-level position that offers valuable training in pet care and wellness.
">Key Responsibilities:- Provide knowledgeable advice to customers on pet wellness products.
- Build relationships with customers by offering warm and genuine service.
- Ensure the store remains organised and well-stocked.
- Assist with sales, returns, and large purchases.
- Make a real difference in the lives of pets and their owners.
- Gain valuable skills and knowledge in pet care and wellness.
- Be part of a team that values passion, authenticity, and togetherness.
- A natural love for animals and people.
- Passion for customer service.
- Friendly, patient, and eager to help.
- Team player.
- Previous experience in retail or customer service is desirable.
- Organised and detail-oriented.
- Pet-filled days with opportunities to make a positive impact.
- Discounts across the Greencross network, including Petbarn stores and Greencross Vets.
- Pet-friendly workspace.
- Career growth opportunities.
- Access to novated leasing, workplace benefits program, and health insurance corporate rates.
- Employee Assistance Program and wellness resources.
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