
Customer Experience Specialist
7 hours ago
As a customer care professional, you will be responsible for delivering exceptional experiences that exceed member expectations.
Key Responsibilities:- Provide outstanding service to international members, representing the company brand and meeting or exceeding performance targets.
- Work in a fast-paced inbound call centre environment, handling up to 60 calls daily with set Key Performance Indicators (KPIs).
- Promote products and services, driving first-call resolution and member satisfaction.
- Confident computer skills and ability to multitask while speaking with members over the phone.
- Experience in customer-facing roles, with a track record of achieving exceptional outcomes.
- Positive attitude and flexibility to work in a structured and busy environment.
- Motivation to achieve set goals and KPIs, with a willingness to learn and maintain new skills.
This role is based in a hub working on a rotating roster between 8:30am-6:00pm, Monday to Friday.
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Customer Experience Specialist
6 hours ago
Newcastle, New South Wales, Australia beBeeCustomerExperience Full time $55,400 - $85,400Customer Experience SpecialistWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team.The ideal candidate will have excellent communication skills, be able to work autonomously and as part of a team, and possess a strong ability to problem solve and think critically.This role involves working closely with clients...
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Customer Experience Specialist
11 hours ago
Newcastle, New South Wales, Australia beBeeCustomerExperience Full time $80,000 - $130,000Job Title: Customer Experience SpecialistDescription:We are seeking a highly skilled Customer Experience Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, identifying and selling products aligned to customer needs, and ensuring activities support cost containment and reduction.Key...
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Customer Experience Specialist
13 hours ago
Newcastle, New South Wales, Australia beBeeCustomer Full time $45,000 - $80,000Customer Experience Specialist">We are looking for individuals who enjoy providing customers with advice and excellent experience.No industry experience is required, we will provide all the product training needed to represent leading household brands.You will help a mix of trade and DIY customers across our range of marketing leading paints and coatings...
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Key Customer Experience Specialist
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Newcastle, New South Wales, Australia beBeeCustomer Full time $78,900 - $123,456**Career Opportunity:**A exceptional role has become available with a leading technology provider in Australia.**Job Overview:**As a key team member, you will be responsible for executing and managing requests to implement best practices. You will collaborate with customer service specialists, utilizing multiple systems to deliver outstanding customer...
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Newcastle, New South Wales, Australia beBeeCustomerCentricity Full time $65,000 - $85,000Customer Service OpportunityThe customer service specialist will have the chance to work in a dynamic team environment where they can build and maintain strong relationships with customers, making them a preferred supplier.Key Responsibilities Include:End-to-end management of customer orders across the national supply chain.Managing communication between...
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Customer Experience Specialist
2 days ago
Newcastle, New South Wales, Australia beBeeCustomerService Full time $1,327,680 - $1,624,776Customer Experience ProfessionalWe are seeking a dedicated and customer-focused individual to join our team as a Customer Experience Professional. As part of this role, you will be responsible for providing exceptional customer service through various channels, including phone, email, and face-to-face interactions.
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Customer Experience Specialist
12 hours ago
Newcastle, New South Wales, Australia beBeeCustomer Full time $55,000 - $79,000About the Role">We are currently seeking ambitious and enthusiastic individuals to take on a Customer Service Officer position in the Newcastle region.">As a valued member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.">Key Responsibilities:">">Act as the first point of...
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Customer Experience Specialist
10 hours ago
Newcastle, New South Wales, Australia beBeeCustomerExperience Full time $30 - $40Job Opportunity: Delivering Exceptional Customer ExperiencesAt bp Retail, we are on a mission to reimagine energy for people and our planet. Our goal is to create an unforgettable retail experience that exceeds customer expectations.We are seeking a skilled Customer Service Representative who can build strong relationships with customers and help us learn...
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Customer Experience Specialist
7 hours ago
Newcastle, New South Wales, Australia beBeeCustomerFocused Full time $60,000 - $85,000About the RoleThis is an exciting opportunity to work in a customer-facing role, providing exceptional experiences and building strong relationships with clients.The successful candidate will be responsible for managing customer orders, communicating effectively with internal stakeholders, and driving results through proactive management of daily...
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Customer Experience Specialist
6 days ago
Newcastle, New South Wales, Australia beBeeCustomer Full time $80,000 - $100,000Job OpportunityWe are seeking a highly motivated and customer-focused professional to deliver exceptional customer experiences and provide support to clients.Key Responsibilities:Respond to customer inquiries and provide information on niche disability insurance productsBuild and maintain strong relationships with customers through proactive communication...