Customer Experience Specialist
3 days ago
About the Role
">We are currently seeking ambitious and enthusiastic individuals to take on a Customer Service Officer position in the Newcastle region.
">As a valued member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our clients.
">Key Responsibilities:
">- ">
- Act as the first point of contact, engaging positively with customers and developing meaningful connections.">
- Identify customer needs and provide tailored solutions from our diverse range of products and services.">
- Strive to achieve personal performance targets.">
- Collaborate with colleagues to contribute to team and corporate objectives.">
Requirements:
">- ">
- Prior experience in retail customer service, preferably in banking, retail, or hospitality industries.">
- A background in cash handling, with attention to detail and accuracy.">
- A friendly and approachable demeanor when interacting with customers to identify needs and promote products.">
- Proficiency in computer skills and ability to learn new systems.">
- A positive attitude and ability to thrive in a fast-paced environment.">
- Flexibility and willingness to adapt to change.">
- Ability to work collaboratively within a small team, encouraging colleagues and contributing to a productive atmosphere.">
About Us
">We are a customer-owned organization dedicated to helping our clients achieve their financial goals. We prioritize exceptional service and community commitment.
">-
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