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Patient Liaison Professional
3 weeks ago
We are seeking a dynamic Patient Liaison Officer to join our team. The successful candidate will be responsible for ensuring seamless communication between patients, families, and clinical teams.
Key Responsibilities:- Reporting to the Patient Liaison Manager, you will work closely with patients, families, and administration teams across the Emergency Department and wards.
- Collaborate with Revenue Services workstreams to classify patients with eligible health funds or third-party cover in a timely manner.
- Identify insurance status for Medicare Ineligible Patients (Overseas Visitors).
- Contribute to automation developments as a billing subject matter expert.
- An adaptable, collaborative individual who thrives in a fast-paced environment.
- A team player committed to continuous improvement and challenging the current state.
- Ability to analyze and solve problems when interpreting data.
- High level interpersonal and communication skills with proven ability to build and maintain productive relationships.
- Supportive and collaborative work environment.
- Opportunities for professional development and growth.
- Modern offices on Elizabeth Street.
- Five weeks annual leave and salary packaging benefits.
- Employment type: Full-time.
- Seniority level: Entry-level.
- Job function: Other, Information Technology, and Management.
- Industries: Hospitals and Health Care.
