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Enterprise Process Manager

2 weeks ago


Alice Springs, Northern Territory, Australia beBeeOperations Full time $1,344,766 - $1,687,375
Business Operations Leader

KBR Government Solutions is dedicated to delivering professional and technical solutions that drive innovation and improve operational readiness. As a seasoned Business Operations Manager, you will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations.

About the Role:

KBR's programs require highly skilled professionals who can manage complex projects and teams. As a Business Operations Manager, you will be responsible for ensuring seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability.

You will institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.

Additionally, you will coordinate and streamline operational processes, procedures, and reporting across multiple sites.

As a key member of our team, you will support the Program Manager in reviewing business systems administration, resources, procedures, and methods to improve operational effectiveness, utility, and efficiency.

You will sustain and enhance client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance.

The Business Operations Manager will provide and lead an appropriately skilled workforce to carry out the functions of the SOW.

This includes being responsible for ensuring community of support during Contractor personnel change; interfacing Contractor Officer (CO), COTR, and GPOC; delivery of all site-specific contract requirements.

You will also coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work.

Establishing procedures, developing, and implementing programs for Mission critical and increase efficiencies are also key aspects of this role.

The central point of contact for COTR or GPOC for facilities-related work will be managed by the Business Operations Manager.

This individual will be responsible for notifying GPOC on facilities significant events; ability to compile summaries of events, critical actions accomplished, plans for completion or remediation, and brief to site management in various forums.

The management of Work Orders to include resource management and interfacing with customer representatives is another crucial aspect of this role.

Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes is essential.

Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager is also necessary.

Achieving this role requires anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies.

Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state is crucial.

Maintaining a culture that prioritizes Quality and Safety throughout all program aspects is vital.

Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements is also required.

An opportunity to work in a dynamic environment, embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes makes this role attractive.

This position will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space.

The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area.

This position is expected to be onsite 100%.