Senior Enterprise IT Professional

5 days ago


Alice Springs, Northern Territory, Australia beBeeEnterprise Full time $97,550 - $132,250
Job Description

We are seeking a seasoned IT professional to fill the role of Enterprise Systems Administrator. As a key member of our team, you will be responsible for maintaining multiple large-scale enterprise environments spanning domestic and international boundaries.

Your primary responsibilities will include providing Tier 2 support for systems administration duties such as managing Windows and Linux workstations on both EVDI and physical platforms.

You will troubleshoot application functionality, crashes, and performance issues while investigating user performance and collaborating with external teams to enhance user experience.

Key Responsibilities
  • System administrative duties to include management of Windows and Linux workstations on EVDI and physical
  • Troubleshooting application functionality, crash and performance
  • Investigate user performance and work with external teams to improve user experience
  • Assist customers with Tier2 incident resolution for Linux and windows applications.
  • Provide remote end-user desktop support
  • Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
  • Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
  • Participates in special projects as required.
Required Skills and Qualifications
  • Active Directory Administration
  • DNS, DHCP, DFS, LDAP
  • Windows 10, Server 2012, Server 2016,
  • Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
  • Linux Operating System
  • Understanding of Service Now, NETS or other ticketing process
  • ITIL v3 or higher
Benefits

This role offers opportunities for growth and development, working with a talented team to deliver high-quality results. You will have the chance to participate in special projects, expanding your skill set and expertise.

Others

We are committed to fostering a collaborative and supportive environment that encourages open communication and teamwork. If you are a motivated and detail-oriented individual looking for a challenging opportunity, please apply for this exciting role.



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