Current jobs related to Senior Technical Support Specialist - Brisbane, Queensland - REDD Digital Services Pty Ltd


  • Brisbane, Queensland, Australia Hansen Technologies Full time

    About the RoleAn exciting opportunity for technical support professionals to join Hansen Technologies' next-generation utilities billing software division in Brisbane.This key role is part of an onsite team responsible for implementing and supporting billing, meter asset management, and meter data management solutions for Australia's largest electricity...


  • Brisbane, Queensland, Australia QIAGEN Full time

    About UsAt QIAGEN, we're driven by a vision to make improvements in life possible. Our mission is to revolutionize science and healthcare by empowering our employees to push boundaries and challenge the status quo.We're seeking an experienced Senior Technical Support Specialist to join our Queensland team, supporting our extensive customer base across the...


  • Brisbane, Queensland, Australia Randstad Full time

    Job Title: Senior Technical SpecialistJob Description:We are seeking a senior technical specialist to work in a complex environment of around 150 applications. The successful candidate will be responsible for providing sequencing and rationalisation for workflow and deployment management.Key Responsibilities:Strong background in reverse engineering5 years of...


  • Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is currently partnering with a leading automotive client in Queensland to identify a highly skilled Support Specialist for a long-term opportunity.The Role:Location: Mackay, QLDEstimated Salary: $85,000 per annumThe Responsibilities:Deliver advanced incident management and troubleshooting services for service desk tickets, ensuring...


  • Brisbane, Queensland, Australia Hastings Deering (Australia) Ltd Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Learning Specialist to join our team in Queensland.This is a full-time 12-month contract opportunity to develop and deliver effective role-specific learning solutions for the Warehouse Management System within Sime Darby Industrial.As a Senior Technical Learning Specialist, you...


  • Brisbane, Queensland, Australia Connect Personnel Full time

    Job Title: Technical Support SpecialistAbout the Role: We are seeking a highly skilled Technical Support Specialist to join our team at Connect Personnel. As a key technical support contact, you will be responsible for supporting our clients across various infrastructure projects, including tunnelling, mining, and road construction. Your Key...


  • Brisbane, Queensland, Australia Vero Insurance Full time

    About Vero InsuranceVero Insurance offers a competitive salary package, including Pay Band 4.Job OverviewThe Senior Insurance Technical Specialist will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management.You will be responsible for supporting the Claims Advisors to make timely and appropriate...


  • Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is seeking an experienced Senior Technical Support Engineer to join our client in the Automotive industry.The Role: Location: Mackay, Queensland Salary: $85,000 - $95,000 per annumJob Description:This challenging role involves delivering advanced incident management, diagnosis, and troubleshooting for service desk tickets. You will...


  • Brisbane, Queensland, Australia REDD Digital Services Pty Ltd Full time

    About Us: We're a technology consultancy driven by innovation and a passion for delivering exceptional customer experiences. Our team of experts empowers organizations to stay agile, modern, and focused on their core business.We're looking for a talented Technical Support Specialist to join our team and help us unlock our clients' hidden potential.About the...

  • Senior Technical Lead

    1 month ago


    Brisbane, Queensland, Australia Queensland Government Full time

    Job SummaryWe are seeking a highly skilled Senior Technical Lead to join our team in the Engineering and Technology Branch of Transport and Main Roads.About the RoleAs a Senior Technical Lead, you will provide specialist hydrology, hydraulic and road cross drainage engineering related services and advice to facilitate the planning, procurement, design,...


  • Brisbane, Queensland, Australia Dahua Technology Australia Pty Ltd Full time

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at Dahua Technology Australia Pty Ltd. As a Technical Support Specialist, you will play a vital role in providing technical assistance and guidance to our valued customers.Key Responsibilities:Provide technical support to customers via phone, email, or other communication...


  • Brisbane, Queensland, Australia CBRE Full time

    Role OverviewWe are seeking a motivated Technical Support Specialist to join our Digital & Technology team in Brisbane CBD.About the RoleTroubleshoot PC-related issues over the phone, onsite, and using administration tools.Manage incident tickets efficiently.Provide recommendations on hardware replacements, software updates, and new technical...


  • Brisbane, Queensland, Australia Fujitsu Full time

    Job Title: Technical Support SpecialistFujitsu is a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.As a Technical Support Specialist, you will provide technical...


  • Brisbane, Queensland, Australia Micromine Full time

    Unlock Your Potential in a Fast-Growing Multinational BusinessWe are currently seeking a skilled Product Specialist to join our dynamic team at Micromine Australia, based in Brisbane.This exciting opportunity will put you at the forefront of technical support for Micromine Spry customers, while also assisting with client training and product...


  • Brisbane, Queensland, Australia Dahua Technology Australia Pty Ltd Full time

    Role Overview:As a Technical Support Specialist, you will play a vital role in providing technical assistance and guidance to our valued customers at Dahua Technology Australia Pty Ltd.Responsibilities:Provide technical support to customers via phone or other communication channels.Diagnose and troubleshoot technical issues related to Dahua video...


  • Brisbane, Queensland, Australia LINFOX ARMAGUARD PTY LTD Full time

    Linfox Armaguard Group has a long history of excellence in secure currency supply chain and technology solutions. As a Technical Support Specialist, you will play a key role in planning, designing and implementing technology solutions that meet the needs of ITS projects and operational issues.Key areas of responsibility include:Third Level Technical Support:...


  • Brisbane, Queensland, Australia Connect Personnel Full time

    Technical Support RoleConnect Personnel is seeking a skilled Technical Support Engineer to join our team. As a key technical support contact for clients, you will be responsible for providing technical advice and support to clients, including Senior Project Engineers, Project Engineers, Site Engineers, Sustainability people, Designers/consultants,...


  • Brisbane, Queensland, Australia Connect Personnel Full time

    Technical Support RoleConnect Personnel is seeking a skilled Technical Support Engineer to join our team. As a key technical support contact, you will be responsible for providing expert advice and support to clients across various infrastructure projects. Your background in engineering or technical qualification is preferred, with experience in large...


  • Brisbane, Queensland, Australia Connect Personnel Full time

    Global Company Technical Role Great Career Path $100k package. This multi-billion dollar international business supplies to landmark infrastructure construction projects. They are an innovative business that channels a significant portion of their revenue into research and development. Continued growth has led to the need for a new Technical Support role....


  • Brisbane, Queensland, Australia BESIX Infra Full time

    Job Title: Senior IT Support SpecialistBESIX Watpac is seeking a skilled Senior IT Support Specialist to join our Information Technology team. As a key resource, you will provide exceptional delivery of IT operations and service to improve business outcomes.The key responsibilities of this position include:Providing first, second, and minor third-level...

Senior Technical Support Specialist

1 month ago


Brisbane, Queensland, Australia REDD Digital Services Pty Ltd Full time
About the Role

We are seeking a highly skilled Senior Technical Support Specialist to join our team at REDD Digital Services Pty Ltd. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our clients, ensuring their systems and applications are running smoothly and efficiently.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and remote desktop sessions.
  • Diagnose and resolve complex technical issues related to Microsoft solutions, including Windows and Office 365.
  • Collaborate with internal teams to ensure seamless delivery of IT services and projects.
  • Develop and maintain technical documentation and knowledge base articles to support client queries.
  • Participate in regular training and professional development to stay up-to-date with the latest Microsoft technologies and best practices.

Requirements:

  • Proven experience in providing technical support for Microsoft solutions, preferably in a similar role.
  • Excellent communication and problem-solving skills, with the ability to articulate complex technical information to non-technical stakeholders.
  • Strong analytical and troubleshooting skills, with the ability to diagnose and resolve complex technical issues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong knowledge of Microsoft technologies, including Windows, Office 365, and Azure.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive team environment, with a focus on collaboration and knowledge sharing.
  • A comprehensive onboarding program, including training and mentorship.

How to Apply:

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.