Senior IT Support Specialist
1 week ago
Job Title: Senior IT Support Specialist
BESIX Watpac is seeking a skilled Senior IT Support Specialist to join our Information Technology team. As a key resource, you will provide exceptional delivery of IT operations and service to improve business outcomes.
The key responsibilities of this position include:
- Providing first, second, and minor third-level support and handling of IT incidents and service requests.
- Performing first-level technical and desktop support for overflow calls and tickets.
- Responding to complex technical problems and resolving incidents escalated from the Service Desk team.
- Working closely with the Service Desk Team Leader on opportunities for improvements within the team.
- Training staff on the use of hardware, software, and remote access used throughout the business.
- Creating and maintaining Service Desk documentation for both IT and end-user use.
Qualifications:
The incumbent in this role will require the following qualifications and experience:
- Tertiary qualifications in an IT-related field or equivalent experience within a similar role.
- A strong knowledge of technical infrastructure from desktop, servers to firewall.
- Experience in the installation and maintenance of Microsoft Windows operating systems.
- Ability to communicate and build effective relationships at all levels of the business.
- Demonstrate a high level of problem-solving abilities within a small solution-focused team environment.
Benefits:
Along with a competitive remuneration package and long-term career development opportunities, our employees enjoy access to the following benefits:
- Wellbeing Days - three additional leave days per year.
- Awards and Recognition Program, rewarding employees who bring our values to life.
- Access to a wellbeing program including annual skin checks and flu vaccinations.
- Corporate discounts to gym memberships, meal subscriptions, and more.
- Social events and Family Days.
At BESIX Watpac, we are committed to fostering a workplace where everyone is valued, supported, and respected. By embracing all ages, gender, ethnicity, religion, sexual orientation, education, and appearance, our people feel safe, empowered, and motivated to be their best. If you're excited about this role and believe you would be a great fit with BESIX Watpac, we encourage you to apply.
BESIX Watpac acknowledges the traditional custodians of the land on which we live and work, and we pay respect to the Elders past, present, and emerging.
-
Senior Infrastructure Specialist
7 days ago
Brisbane, Queensland, Australia Brennan IT Full timeAbout the RoleBrennan IT is seeking a Senior Infrastructure Specialist to join our team in Brisbane. This is a fixed-term contract with the possibility of extension. As a key member of our team, you will be responsible for delivering technical projects for a dedicated client.ResponsibilitiesEffective delivery of projects achieving desired outcomesAdhere to...
-
Senior IT Support Specialist
3 weeks ago
Brisbane, Queensland, Australia Michael Page Full timeJob SummaryWe are seeking a highly skilled IT Support Specialist to join our dynamic IT team within a prominent Government agency. As a Senior IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, troubleshooting and resolving complex IT issues, and collaborating with our team to deliver high-quality...
-
Senior Legal Support Specialist
1 week ago
Brisbane, Queensland, Australia Hudson Full timeJob SummaryHudson Australia seeks a skilled Senior Legal Support Specialist to join our team. As a key member of our legal function, you will provide high-quality support to our lawyers and senior management, ensuring the smooth operation of our business.Key ResponsibilitiesEstablish and maintain business processes for our legal team, managing the lifecycle...
-
Senior Legal Support Specialist
2 weeks ago
Brisbane, Queensland, Australia Hudson Australia Full timeAbout the RoleHudson Australia is seeking a highly skilled and experienced Senior Legal Support Specialist to join our team. In this role, you will be responsible for establishing and maintaining business processes for our busy new legal team, reporting to the General Counsel and Chief Commercial Officer.Key ResponsibilitiesManage the lifecycle of legal...
-
Senior ICT Officer
4 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full timeAbout the RoleWe are seeking an experienced Senior ICT Officer to join our team at Exclaim IT. As a key member of our team, you will be responsible for leading complex technology projects from initiation to operations, ensuring that business benefits are realised.Key ResponsibilitiesMaintain highly productive relationships with business stakeholders and...
-
Senior IT Support Specialist
3 weeks ago
Brisbane, Queensland, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Senior IT Support Specialist to join our dynamic IT team within a prominent Government agency in Brisbane's CBD.Key ResponsibilitiesProvide technical support for approved software packages, including electronic lock and security systems, surveillance systems, digital signage, and user security integration.Assist...
-
Disability Support Specialist
4 days ago
Brisbane, Queensland, Australia Support Care Angels PTY LTD Full timeAbout the Role:Support Care Angels PTY LTD is seeking a dedicated and compassionate Disability Support Specialist to join our team. As a Disability Support Specialist, you will work with clients who require assistance with their daily living activities, including personal care, household tasks, and community participation.Key Responsibilities:- Assist...
-
Senior Technical Support Specialist
7 days ago
Brisbane, Queensland, Australia Hansen Technologies Full timeAbout the RoleAn exciting opportunity for technical support professionals to join Hansen Technologies' next-generation utilities billing software division in Brisbane.This key role is part of an onsite team responsible for implementing and supporting billing, meter asset management, and meter data management solutions for Australia's largest electricity...
-
Senior Desktop Support Specialist
4 weeks ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the RoleWe are seeking a highly skilled Senior Desktop Support Specialist to join our team at Humanised Group. As a key member of our IT department, you will be responsible for providing advanced desktop support, troubleshooting complex technical issues, and guiding junior team members.Key ResponsibilitiesProvide expert-level desktop support for...
-
Senior Desktop Support Specialist
1 month ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the RoleWe are seeking a highly skilled Senior Desktop Support Specialist to join our IT team at Humanised Group. As a key member of our team, you will be responsible for providing advanced desktop support, troubleshooting complex technical issues, and guiding junior team members.Key ResponsibilitiesProvide expert-level desktop support for Windows,...
-
Senior Desktop Support Specialist
2 months ago
Brisbane, Queensland, Australia Humanised Group Full timeAbout the RoleWe are seeking a highly skilled Senior Desktop Support Specialist to join our IT team at Humanised Group. As a key member of our team, you will be responsible for providing advanced desktop support, troubleshooting complex technical issues, and guiding junior team members.Key ResponsibilitiesProvide expert-level desktop support for Windows,...
-
Senior Systems Administrator
2 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full time**Job Title:** Senior Systems Administrator**Job Summary:** We are seeking a highly skilled Senior Systems Administrator to join our team at Exclaim IT. As a Senior Systems Administrator, you will be responsible for providing support, maintenance, and incident response for our Recording and Transcription Platform.Key Responsibilities:Provide support,...
-
Senior Business Analyst
4 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full time{"title": "Senior Business Analyst", "description": "About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at Exclaim IT. As a Senior Business Analyst, you will be responsible for analyzing and developing requirements, working with other team members and a dedicated developer to complete the work.You will be focused on...
-
Senior Software Engineer
4 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full timeJob Title: Senior DeveloperWe are seeking a highly skilled Senior Developer to join our team at Exclaim IT. As a Senior Developer, you will play a key role in our innovative environment, working closely with business and technical stakeholders.Job SummaryThe successful candidate will have a strong background in back-end technologies such as Java, Node,...
-
Senior Telecommunications Specialist
4 weeks ago
Brisbane, Queensland, Australia Energy Queensland Full timeAbout the RoleThe Senior Telecommunications Specialist is a key position within our Yurika Telecom & Digital division, responsible for planning, developing, designing, building, operating, and managing complex telecommunications networks and services.Key ResponsibilitiesManage, plan, and design telecommunications networks and infrastructure to support Yurika...
-
Senior Medical Specialist
3 weeks ago
Brisbane, Queensland, Australia Skilled Medical Full timeJob Title: Senior Medical SpecialistWe are seeking a highly skilled and experienced Senior Medical Specialist to join our team in Northern Queensland. As a key member of our multidisciplinary team, you will be responsible for delivering high-quality patient care and contributing to the development of our kidney transplant services.About the RoleThis is a...
-
Senior Claims Specialist
1 month ago
Brisbane, Queensland, Australia Suncorp Group Full timeJob Title: Senior Claims SpecialistWe are seeking a highly skilled and experienced Senior Claims Specialist to join our team at Suncorp Group. As a Senior Claims Specialist, you will be responsible for managing a portfolio of complex and high-value claims, providing strategic oversight and technical expertise to drive excellent customer outcomes and timely...
-
Senior Software Engineer
4 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full timeJob Title: Senior DeveloperWe are seeking a highly skilled Senior Developer to join our team at Exclaim IT. As a Senior Developer, you will play a key role in our innovative environment, working closely with both business and technical stakeholders.Responsibilities:Design, develop, and deploy high-quality software applications using back-end technologies...
-
Senior Business Analyst
4 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full time{"title": "Senior Business Analyst", "description": "About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at Exclaim IT. As a Senior Business Analyst, you will be responsible for analyzing and developing requirements, working with other team members and a dedicated developer to complete the work.Key ResponsibilitiesLead and...
-
Senior Software Developer
3 weeks ago
Brisbane, Queensland, Australia Exclaim IT Full timeJob Title: Senior Software DeveloperWe are seeking a highly skilled Senior Software Developer to join our team at Exclaim IT. As a key member of our development team, you will play a crucial role in designing, developing, and implementing innovative software solutions.Responsibilities:Design and develop high-quality software applications using Java, Node.js,...