Senior IT Support Specialist

4 weeks ago

Brisbane, Queensland, Australia BESIX Infra Full time

Job Title: Senior IT Support Specialist

BESIX Watpac is seeking a skilled Senior IT Support Specialist to join our Information Technology team. As a key resource, you will provide exceptional delivery of IT operations and service to improve business outcomes.

The key responsibilities of this position include:

  • Providing first, second, and minor third-level support and handling of IT incidents and service requests.
  • Performing first-level technical and desktop support for overflow calls and tickets.
  • Responding to complex technical problems and resolving incidents escalated from the Service Desk team.
  • Working closely with the Service Desk Team Leader on opportunities for improvements within the team.
  • Training staff on the use of hardware, software, and remote access used throughout the business.
  • Creating and maintaining Service Desk documentation for both IT and end-user use.

Qualifications:

The incumbent in this role will require the following qualifications and experience:

  • Tertiary qualifications in an IT-related field or equivalent experience within a similar role.
  • A strong knowledge of technical infrastructure from desktop, servers to firewall.
  • Experience in the installation and maintenance of Microsoft Windows operating systems.
  • Ability to communicate and build effective relationships at all levels of the business.
  • Demonstrate a high level of problem-solving abilities within a small solution-focused team environment.

Benefits:

Along with a competitive remuneration package and long-term career development opportunities, our employees enjoy access to the following benefits:

  • Wellbeing Days - three additional leave days per year.
  • Awards and Recognition Program, rewarding employees who bring our values to life.
  • Access to a wellbeing program including annual skin checks and flu vaccinations.
  • Corporate discounts to gym memberships, meal subscriptions, and more.
  • Social events and Family Days.

At BESIX Watpac, we are committed to fostering a workplace where everyone is valued, supported, and respected. By embracing all ages, gender, ethnicity, religion, sexual orientation, education, and appearance, our people feel safe, empowered, and motivated to be their best. If you're excited about this role and believe you would be a great fit with BESIX Watpac, we encourage you to apply.

BESIX Watpac acknowledges the traditional custodians of the land on which we live and work, and we pay respect to the Elders past, present, and emerging.

  • Senior IT Systems Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Job OverviewWe are seeking a skilled Senior IT Systems Specialist to join our team at Exclaim IT. In this role, you will play a key part in driving the company's business forward by collaborating with our Systems team and Business Analysts to execute our Group Systems Improvement Plan.This is an excellent opportunity for you to be part of a forward-thinking...

  • Senior Technical Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is currently partnering with a leading automotive client in Queensland to identify a highly skilled Support Specialist for a long-term opportunity.The Role:Location: Mackay, QLDEstimated Salary: $85,000 per annumThe Responsibilities:Deliver advanced incident management and troubleshooting services for service desk tickets, ensuring...

  • Senior Cyber Security Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    Job DescriptionWe are seeking an experienced Senior Cyber Security Specialist to join our team at Exclaim IT in Brisbane. This is a contract role that requires providing expert security advice, guidance, and recommendations across multiple ICT-enabled projects.

  • Senior Infrastructure Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Brennan IT Full time

    About the RoleBrennan IT is seeking a Senior Infrastructure Specialist to join our team in Brisbane. This is a fixed-term contract with the possibility of extension. As a key member of our team, you will be responsible for delivering technical projects for a dedicated client.ResponsibilitiesEffective delivery of projects achieving desired outcomesAdhere to...

  • Senior Technical Support Engineer

    2 weeks ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is seeking an experienced Senior Technical Support Engineer to join our client in the Automotive industry.The Role: Location: Mackay, Queensland Salary: $85,000 - $95,000 per annumJob Description:This challenging role involves delivering advanced incident management, diagnosis, and troubleshooting for service desk tickets. You will...

  • Senior Engineering Specialist

    1 day ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Job OverviewClicks IT Recruitment is seeking an experienced Senior Engineering Specialist to join a large Australian organisation that plays a vital role in the daily travel of millions of Australians.

  • Senior Business Process Improvement Specialist

    7 days ago

    Brisbane, Queensland, Australia Exclaim IT Full time

    About Exclaim ITWe are a technology firm based in Brisbane, Queensland. Our team of experts is dedicated to providing innovative solutions to our clients.Job SummaryWe are seeking an experienced Senior Business Process Improvement Specialist to join our team. The successful candidate will have 8+ years of experience as a business analyst, working across...

  • Senior IT Support Specialist

    5 days ago

    Brisbane, Queensland, Australia Michael Page Full time

    Job OverviewWe are seeking a highly skilled and motivated Senior IT Support Specialist to join our team in Brisbane's CBD.This is an excellent opportunity for individuals looking to advance their career within a prominent Government agency.

  • IT Infrastructure Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Zone IT Solutions.**Job Summary**As an IT Infrastructure Support Specialist, you will be responsible for providing exceptional technical support and maintenance services for our clients' IT infrastructure, ensuring optimal performance and customer satisfaction.**Key...

  • IT Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Job OverviewWe are seeking a highly skilled IT Support Specialist to join our team in Mackay, Queensland.The successful candidate will be responsible for delivering advanced incident management, diagnosis, and troubleshooting for service desk tickets, ensuring quality and timely resolutions.About the RoleLocation: Mackay, QueenslandSalary: $80,000 - $90,000...

  • Senior Technical Support Analyst

    3 days ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    High-performing companies in the Automotive sector are seeking experienced IT professionals to join their teams. Clicks IT Recruitment is working with a client on this hunt for a STRONG level 2 to 3 Support Specialist.The Role:Location: Mackay, QueenslandSalary: $80,000 - $90,000 per annum (dependent on experience)100% On-siteThe Responsibilities:Deliver...

  • IT Infrastructure Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Zone IT Solutions Full time

    We are seeking a skilled IT Infrastructure Support Specialist to join our team at Zone IT Solutions.**Job Summary**As an IT Infrastructure Support Specialist, you will be responsible for ensuring the optimal performance of client sites by installing, maintaining, and repairing equipment and systems.**Key Responsibilities:**Provide technical support for...

  • Help Desk Support Specialist

    1 week ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Job Title: Help Desk Support Specialist - IT OperationsAbout the Role:We are seeking a skilled Help Desk Support Specialist to join our IT operations team. This is a permanent role based in Mackay, Queensland.About You:You will have 5 years of experience in ICT operations and support within a Microsoft environment.You possess strong communication skills,...

  • Senior Legal Support Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Hudson Full time

    Job SummaryHudson Australia seeks a skilled Senior Legal Support Specialist to join our team. As a key member of our legal function, you will provide high-quality support to our lawyers and senior management, ensuring the smooth operation of our business.Key ResponsibilitiesEstablish and maintain business processes for our legal team, managing the lifecycle...

  • Cloud Infrastructure Specialist

    1 week ago

    Brisbane, Queensland, Australia Kinetic IT Full time

    About the RoleKinetic IT is seeking a skilled Cloud Infrastructure Specialist to join our team. As a Senior System Engineer - MS Azure Cloud, you will work on implementing transformational solutions for one of our enterprise-level customers.Our ideal candidate has proven experience with MS Azure cloud environments and strong technical skills with a high...

  • Senior Data and Business Intelligence Specialist

    1 week ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    About UsAt Clicks IT Recruitment, we pride ourselves on being a leading provider of innovative solutions to the technology industry.Job OverviewWe are currently seeking an experienced Senior Data and Business Intelligence Specialist to join our team in QLD.Responsibilities:Design and develop data warehouse and ETL solutions using Azure, Synapse, and Power...

  • Senior Legal Support Specialist

    4 weeks ago

    Brisbane, Queensland, Australia Hudson Australia Full time

    About the RoleHudson Australia is seeking a highly skilled and experienced Senior Legal Support Specialist to join our team. In this role, you will be responsible for establishing and maintaining business processes for our busy new legal team, reporting to the General Counsel and Chief Commercial Officer.Key ResponsibilitiesManage the lifecycle of legal...

  • IT Support Specialist

    5 days ago

    Brisbane, Queensland, Australia Clicks IT Recruitment Full time

    Clicks IT Recruitment is a leading recruitment agency specializing in the Automotive industry. We are currently seeking an experienced Support Specialist to join our client's team in Mackay, Queensland.The Role:Location: Mackay, QueenslandSalary: $80,000 - $90,000 per annum (dependent on experience)100% On-siteThe Responsibilities:

  • Senior Contract Specialist

    3 days ago

    Brisbane, Queensland, Australia Rheinmetall Defence Australia Pty Ltd | Brisbane Full time

    Job DescriptionWe are seeking a highly skilled Senior Contract Specialist to join our team in Brisbane. This is a fantastic opportunity to work with a leading defence company and be part of a dynamic team that supports the business in delivering and mitigating risk under existing contracts.

  • Senior CAD Support Specialist

    3 days ago

    Brisbane, Queensland, Australia Cimic Group Full time

    Role OverviewSedgman Pty Ltd, a leading international contractor and the world's largest contract miner, is seeking an experienced Senior CAD Support Officer to join our South Bank office in Australia. The ideal candidate will collaborate with design teams and other stakeholders to understand their requirements and design software solutions to streamline...