Hospitality Operations Director

3 days ago

Australia beBeeManagement Full time $60,598 - $70,000

About the Role

We are seeking an accomplished Venue Manager to lead our hospitality operations with strategic vision and a genuine passion for delivering exceptional guest experiences.

This is not just a shift management role, but a hands-on leadership position that requires someone who can drive results, optimize business performance, and become the face of the venue.

The ideal candidate will have a proven track record in leading high-performance teams, managing fast-paced operations, and staying composed under pressure.

Key Responsibilities:

  • Operational Oversight: Run the floor efficiently, set and uphold service standards, and lead daily team briefings.
  • Bar and Beverage Leadership: Oversee bar operations, train team members, and monitor beverage costs.
  • Wage and Cost Control: Maintain control of rosters, labour costs, and team productivity, and oversee ordering and stock levels.
  • Marketing and Brand Promotion: Act as the face of the venue, build relationships with customers, and work with ownership to plan marketing campaigns.
  • Supplier Management: Manage supplier relationships directly, negotiate pricing, and explore new supplier options.
  • Guest Experience and Upselling Strategy: Lead with a warm service style, be present on the floor, and drive upselling and strategic service delivery.

What We Are Looking For

We are looking for someone with:

  • A true passion for hospitality and a positive floor presence.
  • The mindset of a business owner - strategic, driven, and detail-oriented.
  • A willingness to adapt, learn, and innovate in service, cost control, and leadership.
  • A proactive attitude with the ability to solve problems and seize opportunities.

Benefits

- Employee discount

Requirements

- Supervising: 2 years (required)

- Approved Manager (preferred)

- Australia Work Authorisation (required)

Location

Stones Corner QLD 4120 (preferred)

Job Type

Full-time, Permanent

Pay

$60,598.65 - $70,000.00 per year

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