
Field Service Specialist
1 week ago
We are seeking a skilled Field Service Specialist to join our team in the field.
As a Field Service Specialist, you will be responsible for delivering exceptional customer service and technical expertise to customers across Australia. You will work independently and as part of a team to resolve complex issues and deliver timely and high-quality results.
- You will have extensive experience with copper and fibre network assurance fault finding and installs.
- You will possess a strong understanding of telecommunications principles and technologies.
- You will demonstrate excellent communication and problem-solving skills, with the ability to work effectively in a dynamic environment.
- You will be committed to providing exceptional customer service, with a focus on delivering solutions every day.
Key Responsibilities:
- Delivering end-to-end services to homes and businesses across Australia.
- Installing, repairing, and maintaining telecommunications equipment.
- Collaborating with a supportive team to achieve business objectives.
- Providing expert technical advice and guidance to customers and colleagues.
Requirements:
- Current Driver's License.
- Strong communication skills, both written and verbal.
- Approachable attitude to customer service.
- Passion for problem-solving.
- An appetite for challenge.
- Comfortability working to tight deadlines.
- Confidence to act with autonomy and pace under pressure.
What We Offer:
- Paid parental leave.
- Discounted gym memberships and corporate benefits.
- Device allowance or mobile device.
- Options for salary sacrificing.
- An inclusive work culture prioritizing balance and wellbeing.
- A dedicated and caring team to train and support you.
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