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Quality Customer Service Representative
3 weeks ago
We're looking for a skilled Customer Experience Specialist to join our team. This is a fantastic opportunity to deliver exceptional customer experiences and contribute to the success of our business.
In this role, you'll be responsible for providing outstanding customer service, ensuring customer satisfaction and loyalty through personalized interactions. You will also play a key role in maintaining store presentation standards, supporting stock availability, and monitoring pricing and ticketing.
- Key Responsibilities:
- Deliver exceptional customer service by being approachable, empathetic, and knowledgeable about our products and services.
- Maintain high levels of customer satisfaction and loyalty through personalized interactions and follow-up actions.
- Collaborate with colleagues to maintain store presentation standards, including visual merchandising, inventory management, and fixture maintenance.
- Support the achievement of sales targets by effectively managing stock levels, processing transactions accurately, and maintaining accurate records.
- Participate in ongoing training and development opportunities to enhance skills and knowledge in customer experience, product knowledge, and sales techniques.
