Strategic Technical Advisor

3 days ago

Sydney, New South Wales, Australia beBeeSolution Full time $190,000 - $200,000

We are seeking an experienced and skilled Senior Solution Architect to join our team. This is a senior technical advisor role that provides strategic guidance to clients and ensures they achieve maximum value from our platform.

Key Responsibilities
  • Work in partnership with the sales team to understand the unique challenges and business processes of our prospects & customers.
  • Serve as the technical lead during the sales process, providing in-depth product demonstrations, technical presentations, and responding to RFPs and RFIs.
Customer Engagement
  • Build strong relationships with clients, understanding their unique needs and challenges to deliver tailored solutions using monday.com.
  • You will be able to explain complex technology concepts to both technical and non-technical customers.
  • Deliver engaging and informative product demonstrations and presentations that highlight the advantages of monday.com solutions to decision-makers.
  • Be a driven, positive innovator who can create new solutions using out-of-the-box thinking.
  • Provide expert guidance on best practices, industry standards, and successful strategies tailored to your customer.
  • Be able to clearly articulate and present the business value and return on investment (ROI) that customers can expect by implementing Monday solutions.
Implementation Support
  • Collaborate with the implementation team to ensure successful onboarding and integration of our platform into client workflows.
Training And Enablement
  • Conduct training sessions and workshops for clients and internal teams to enhance understanding and usage of the platform.
Feedback Loop
  • Gather and communicate customer feedback to product teams to inform product development and enhancements.
Market Insights
  • Stay updated on industry trends and competitor offerings to provide insights that help shape our strategy in the APAC market.
Collaboration
  • Work closely with sales and marketing teams to create impactful sales tools, demos, and presentations.
Requirements
  • 8+ years experience working in the SaaS space.
  • Strong understanding of project management, workflow automation, and collaboration tools.
  • Excellent verbal and written communications skills with a focus on capturing requirements and use cases, developing a solution and articulating business value.
  • Excellent presentation and demonstration skills with a focus on storytelling.
  • Business process mapping skills.
  • Ability to work as part of a team to solve business and technical problems.
  • Experience of working across a range of industries and be able to understand the current landscape and typical challenges and opportunities.
  • Proven track record of successfully managing customer relationships and driving technical sales processes.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Preferred Skills
  • Experience in a comparable solution engineering position, supporting the sales cycle in selling Work OS or other high value business solutions such as CRM, DevOps, ITIL or ITSM.
  • Additional language skills.
  • Technical understanding of SAAS solutions, architecture and modern business applications including integrations and APIs.
  • A broad understanding of Cloud Computing.
  • Experience in multi product solution selling to markets from small to medium up to enterprise.
  • Business Analysis and Business case/ROI construction.
About You
  • An incredible, fun and fast paced team.
  • Structured on-boarding as well as ongoing training and development programs.
  • Outstanding health and well-being benefits including corporate health cover + multiple employee resource groups to participate in that are fully funded.
  • Flexibility in working arrangements, promoting a healthy work-life balance.
  • Dogs are welcome in the office.
  • Clear pathways for career development.

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