Claims Resolution Professional

6 hours ago


Preston, Victoria, Australia beBeeRecoveries Full time $90,000 - $125,000
Third Party Recoveries and Claims Specialist

A highly skilled professional is required to manage the entire claims process for direct-to-consumer insurance brands.


Key Responsibilities:
  • Manage a portfolio of motor vehicle recoveries claims, ensuring timely and effective resolution.
  • Assess liability and pursue recoveries from at-fault third parties and their insurers.
  • Negotiate settlements and ensure fair outcomes for policyholders and third parties.
  • Communicate with insurers, legal representatives, and other stakeholders to resolve claims efficiently.
  • Maintain accurate claim records and update internal systems.
  • Provide exceptional customer service, ensuring clear and professional communication with policyholders and third parties.
  • Collaborate with internal teams to ensure compliance and optimal claim outcomes.
  • Identify and escalate complex claims requiring further legal or managerial intervention.

Required Skills and Qualifications:
  • Proven experience in third party recoveries and settlement claims is essential.
  • Strong attention to detail with a commitment to delivering exceptional customer service.
  • Highly organised, with the ability to manage priorities in a fast-paced environment.
  • Strong analytical skills and problem-solving abilities are necessary for success in this role.
  • A customer-focused approach to achieving the best outcomes is crucial.


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