Renewable Energy Billing Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeRenewable Full time $97,648 - $107,826

Are you passionate about renewable energy and eager to make a positive impact? Do you thrive in a supportive work environment where your contributions are valued?
We offer innovative solutions to facilitate the energy transition.

We're seeking an experienced professional to support the delivery of accurate and timely billing services tailored to specific customer categories and scenarios.
This includes executing billing processes efficiently, validating and reconciling data, and promptly resolving any exceptions or discrepancies to uphold high standards of accuracy and customer satisfaction.

Your Key Responsibilities

  • Handle all aspects of billing across the customer lifecycle, including initial bills, automated billing, exception handling, and final billing for mass market, commercial & industrial (C&I), and generator connections.
  • Aid with billing processes and account management for C&I customers.
  • Conduct regular audits and reviews of products, tariffs, customer accounts, and other relevant areas as needed.
  • Perform ad-hoc billing tasks to investigate, analyze, and resolve specific issues or exceptions.
  • Manage all monthly billing tasks for Commercial & Industrial (C&I) customers, including preparation and maintenance of the weekly C&I billing dashboard.
  • Execute billing tasks for off-market customers and maintain the associated off-market dashboard.
  • Oversee mass market billing activities, including automated billing runs and upkeep of the mass market billing dashboard.

You'll Thrive Here Because

  • We believe in rewarding initiative and promoting internal development opportunities.
  • We have a fast-paced and evolving team environment that values collaboration and innovation.
  • New office location with stunning views and close proximity to public transportation.

Required Skills

  • Energetic and positive mindset
  • Highly effective communicator
  • Capable of working independently and collaboratively within a supportive team environment
  • Proactive approach with strong sense of initiative
  • High attention to detail with strong commitment to follow-through and task completion
  • Proficient in Microsoft Office Suite
  • General IT proficiency, including experience with Outlook and CRM platforms
  • Skilled in data management tools and technologies, including programming languages such as SQL and Python, and Excel capabilities is highly regarded

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