Customer Service Expert

2 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $93,000

Deliver exceptional customer experiences by providing accurate and timely information on our products and services.

About the Role
  • Communicate effectively with customers, employers, and financial planners through various channels to provide general superannuation advice.
  • Conduct interviews to offer tailored guidance on our offerings.
  • Participate in targeted marketing campaigns to engage customers and promote their superannuation entitlements.

We seek a team member who:

  • Has 1-3 years of experience in inbound calling roles within the financial sector.
  • CAN articulate complex issues clearly, both verbally and in writing, while maintaining confidentiality.
  • Possesses excellent telephone manner and interpersonal skills.

This role offers an opportunity to contribute to our growth and retention goals while supporting customers during their retirement journey.

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