IT Infrastructure Operations Manager

3 weeks ago


Dandenong, Victoria, Australia Amazon Full time
About Amazon Operations Technology Solutions

We seek a skilled IT Infrastructure Operations Manager to join our team at Amazon. As a leader in our Operations Technology Solutions division, you will be responsible for providing exceptional technical support to our Operations team.

As a member of our team, you will:

  • Lead a team of IT professionals to provide innovative technical support to our Operations team.
  • Support all safety programs to ensure a safe work environment for all associates.
  • Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
  • Establish and maintain positive relationships with operational partners and staff.
  • Plan, organize, schedule, and supervise day-to-day technical support activities.
  • Measure and monitor team performance to meet or exceed Service Level Agreements (SLA).

BASIC QUALIFICATIONS

5+ years of experience in IT Management, including 3+ years of leading technical projects and 2+ years of experience with managing IT Infrastructure Operations.

PREFERRED QUALIFICATIONS

Extensive knowledge of Networking, including TCP/IP, Routing, and Switching. Experience presenting root cause analysis and error correction to senior management is also preferred.

We value diversity and are committed to creating an inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



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