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Regional Operations Manager

2 months ago

Dandenong, Victoria, Australia 4WD SUPACENTRE Full time

**About the Role**

We are seeking a skilled Regional Operations Manager to join our team at 4WD Supacentre. As a Regional Operations Manager, you will be responsible for ensuring the effective preparation of stores to deliver on key operations KPIs while driving optimal productivity through seasonal peaks and troughs.

Main Responsibilities

  • Collaborate with the National Retail Manager and Regional Sales Manager to ensure stores are prepared to deliver on key operations KPIs.
  • Coach for success in building capability of leaders across the stores network.
  • Provide thought leadership in proposals and plans to drive further growth and profitability for the region.
  • Lead and establish a compliance culture aligned to achieving customer advocacy benchmarks, warranty claims processing, and stock integrity.
  • Lead the team in delivering memorable customer experiences by building their confidence, skills, and knowledge through consistent learning and training.
  • Identify local business opportunities to attract new customers and maximise visual merchandising and social media.
  • Collaborate with the National WHS Manager to ensure adherence to the company's safety framework and policies.