Water Park Ambassador

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $37,248 - $65,660
About the Role

As a key member of our team, you will be responsible for delivering exceptional guest experiences at one of Australia's largest and most exciting water parks.

Your primary focus will be on providing quality service to our guests, ensuring they have an enjoyable and safe experience. This will involve interacting with guests in a positive and professional manner, as well as tactfully dealing with any issues that may arise.

You will also play a crucial role in maintaining the safety and cleanliness of our park, including operating various attractions and ensuring all areas are supervised and policies are being followed.

In addition to your core responsibilities, you will be required to participate in first aid and CPR training, as well as report any faults or incidents to the relevant authorities.

Responsibilities
  • Provide quality service to guests, responding to their needs and concerns in a professional and courteous manner.
  • Maintain the safety and cleanliness of the park, including operating attractions and supervising areas.
  • Participate in first aid and CPR training, and report any incidents or faults to the relevant authorities.
  • Work effectively as part of a team, contributing to the success of the park and achieving business objectives.
Requirements
  • Adequate knowledge of workplace health and safety procedures and protocols.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple demands.
  • Familiarity with customer service principles and practices.
  • Strong communication and interpersonal skills, with the ability to build effective relationships with colleagues and guests.
Skills and Qualifications
  • Demonstrated experience working in a similar role, with a strong focus on customer service and safety.
  • Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues and guests.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple demands.
Benefits

We offer a range of benefits to support the success of our team members, including:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The opportunity to work in a dynamic and supportive team environment.
What We're Looking For

We're looking for individuals who are passionate about delivering exceptional guest experiences and contributing to the success of our park. If you're a motivated and enthusiastic individual with excellent communication and interpersonal skills, we'd love to hear from you.

Please note that this is a full-time position, requiring a commitment to working varied shifts, including weekends and public holidays.

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