Dream Holiday Experience Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $58,000 - $74,000
Travel Reservation Agent

We are seeking a highly skilled and customer-focused Travel Reservation Agent to join our team.

Key Responsibilities:
  • Provide exceptional member service for Costco members interested in purchasing cruises
  • Excellent communication across multiple channels (phone calls, live chats, and emails)
  • Navigate internal and vendor systems to accurately make members' reservations
  • Liaise with other departments to obtain the best resolution for our members

You will work closely with our teams to ensure the best booking experience possible and utmost satisfaction for our members.

Requirements:
  • Member care or customer service experience
  • Strong written and verbal communication and customer service skills
  • Attention to detail, accuracy while meeting deadlines
  • Ability to work flexibly and with minimal supervision

We offer a dynamic and supportive work environment.

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