Food and Beverage Ambassador

2 weeks ago


Sydney, New South Wales, Australia SOFITEL Full time
Job Overview

Sofitel is a renowned hospitality brand that offers exceptional luxury experiences for our guests. As a Food and Beverage Attendant, you will be part of a dynamic team that delivers outstanding service excellence.

About the Role

We are seeking a highly motivated individual to join our team as a Food and Beverage Attendant. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to guests by taking orders, serving food and beverages, and maintaining a clean and welcoming environment.
  • Ensure accurate and efficient processing of transactions, including receipt of monies and cash up of service periods.
  • Work collaboratively with colleagues to achieve high standards of service delivery.
  • Maintain product knowledge of menus and wine lists to provide informed recommendations to guests.
  • Upsell and maximise sales opportunities to drive revenue growth.
Requirements
  • Australian working rights.
  • High school diploma or equivalent.
  • Previous experience in a similar role.
  • Strong communication and interpersonal skills.
  • Ability to work a rotating roster, including weekends and public holidays.
What We Offer
  • A competitive salary of approximately $65,000 - $75,000 per annum, depending on experience.
  • Industry benefits worldwide on accommodation, dining, and lifestyle services.
  • Access to daily discounted coffee and ambassador dining menu.
  • A unique training platform to enhance your skills and knowledge.
Diversity and Inclusion

Sofitel is committed to creating an inclusive and diverse workplace. We welcome applications from candidates who share our passion for hospitality and service excellence. If you require any adjustments during the recruitment process, please let us know.



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