
Exceptional Customer Service Specialist
19 hours ago
We're seeking a tech-savvy individual to join our team as a Retail Consultant. Working in a fast-paced retail environment, you'll have the opportunity to build meaningful connections with customers and help them find solutions to their technology needs.
As a Retail Consultant, you'll be continually trained on the latest cutting-edge tech and gadgets. Your knowledge and consultative approach will enable you to provide exceptional customer service and support.
About You- You possess excellent communication skills, allowing you to easily build rapport with customers from diverse backgrounds.
- You can quickly develop customised solutions for customers, meeting their unique needs and preferences.
- You're driven to achieve sales targets and key performance indicators (KPIs), while also prioritising customer satisfaction.
- You're eager to learn and grow within the role, taking on new challenges and responsibilities.
- You've gained experience in a customer-facing role, honing your ability to manage multiple tasks while delivering exceptional service.
- Team performance-related commission, guaranteed for the first two months.
- A discount of 30% on our services.
- Ongoing training and development opportunities, led by management to enhance your skills.
- Exclusive discounts and offers across a range of brands and partners.
- 16 weeks paid parental leave for primary and secondary carers.
Apply now. After submitting your application, our next step will involve an assessment supported by our partner HireVue. Please watch for their email to proceed.
We work flexibly at Telstra; please share your pronouns and any reasonable adjustments needed to participate equitably during the recruitment process.
Equal OpportunityWhen you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise a workplace where everyone is safe and can thrive.
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