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Exceptional Customer Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $110,000 - $140,000

Job Title: Customer Service Leader

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The ideal candidate will have a strong background in customer service and team management, with experience in developing and implementing effective support processes. They will be responsible for leading a team of customer service professionals, ensuring they have the necessary skills and knowledge to provide exceptional support to customers.

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This role requires a strategic thinker who can analyze customer feedback and use it to drive continuous improvement in support processes and systems. The successful candidate will be able to demonstrate their ability to lead by example, model behaviors, and promote a culture of customer-centricity within the team.

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Key responsibilities include:

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