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Talent Acquisition Specialist

2 months ago

Shellharbour City Council, Australia NSW Department of Communities and Justice Full time
About the Role

We are seeking a highly skilled and dedicated professional to join our Estate Management team as a Client Service Officer. This is an exciting opportunity to work with a dynamic team and make a real difference in the lives of our customers.

Key Responsibilities
  • Develop and implement strategies to manage customer finances, ensuring effective and efficient service delivery.
  • Build and maintain strong relationships with customers, understanding their financial needs and existing arrangements.
  • Communicate and engage with customers to understand their aspirations and provide tailored support.
  • Work closely with other divisions and external stakeholders to achieve quality outcomes for our customers.
  • Respond to electronic communication, phone enquiries, and initiate, coordinate, and prioritize actions in response to these requests.
Requirements
  • Understanding of NSW Trustee and Guardian's key services and customer base, including experience working and/or supporting people with disability, vulnerable or older people.
  • Tertiary qualifications and/or demonstrated equivalent industry or professional experience in a relevant area.
  • Excellent communication and collaboration skills, with the ability to work effectively with customers and stakeholders.
  • Flexibility and adaptability, with a willingness to rotate across teams to ensure optimum service delivery.
What We Offer
  • A dynamic and supportive work environment, with opportunities for career development and growth.
  • A competitive salary and benefits package, including flexible work options and leave entitlements.
  • Access to training and development opportunities, including study leave and acting opportunities.
  • A comprehensive employee assistance program and annual flu vaccinations.
How to Apply

To be considered for this exciting opportunity, please submit your application, including a resume and cover letter, and answer the targeted questions outlined in the application package.