Front of House Team Leader

7 hours ago

Brisbane, Queensland, Australia beBeeCoordinators Full time $78,901 - $123,456

Job Title: Front of House Coordinator

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We are seeking a highly skilled and experienced coordinator to oversee front of house operations, hospitality services, and a multi-skilled team in our performing arts venue. The ideal candidate will have experience in hospitality or venue operations, including catering, ticketing, and event coordination.

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  • Lead and roster a multi-skilled front of house team, manage timesheets, oversee contractors, and model exceptional customer service.
  • Oversee café, bar, and catering operations, including stock control, compliance, and day-to-day service.
  • Coordinate events, performances, and functions with knowledge of performing arts venues and experience across box office, front of house, and hospitality.
  • Ensure a safe, welcoming, and well-presented environment where guests enjoy a seamless, memorable experience.
">">Key Responsibilities:">">
  • Team Leadership: Lead and support a multi-skilled team, manage rosters, and juggle multiple projects.
  • Operational Management: Oversee café, bar, and catering operations, including stock control, compliance, and day-to-day service.
  • Event Coordination: Coordinate events, performances, and functions with knowledge of performing arts venues and experience across box office, front of house, and hospitality.
  • Customer Service: Ensure a safe, welcoming, and well-presented environment where guests enjoy a seamless, memorable experience.
">">Requirements:">">
  • A current C Class Driver's Licence.
  • A current 'Responsible Service of Alcohol Certificate' (RSA).
  • A current 'Responsible Management of Licensed Venue (RMLV) Certificate' or ability to rapidly acquire.
  • A current Level 2 First Aid Certificate or ability to rapidly acquire.
  • Experience in cash handling and procedures.
  • Ability to work flexible hours in accordance with a 7-day roster, including evenings and weekends.
  • Successful applicants may be asked to consent to a police check; criminal records are considered on merit.
  • Legal right to work in Australia.
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