Front of House Coordinator

3 weeks ago

Brisbane, Queensland, Australia Redland City Council Full time
Overview

Front of House Coordinator at Redland City Council

Join our team to oversee front of house operations, hospitality services and a multi‑skilled team at the Redland Performing Arts Centre. Ensure every customer's experience is seamless, safe and welcoming.

Base pay and term

A$38.81/hr

Maximum Term Contract Part Time – 25 hours per week – until June 2026

A$38.81 per hour + up to 13% super

RCC Employees\' Grade 5

Responsibilities
  • Lead and roster a multi‑skilled front of house team, manage timesheets, oversee contractors, and model exceptional customer service.
  • Oversee café, bar and catering operations, including stock control, compliance, and day‑to‑day service.
  • Coordinate events, performances and functions with knowledge of performing arts venues and experience across box office, front of house and hospitality.
  • Ensure a safe, welcoming and well‑presented environment where guests enjoy a seamless, memorable experience.
Skills and experience
  • Thrive in a team‑focused, community‑minded environment with a love for the arts and live events.
  • Experience in hospitality or venue operations, including catering, ticketing and event coordination.
  • Ability to lead and support a multi‑skilled team, manage rosters and juggle multiple projects.
  • Strong administrative, cash handling and operational skills with attention to detail.
  • Knowledge of workplace health and safety, liquor licensing and risk management in a modern venue.
  • Excellent communication and customer service skills with the ability to resolve issues professionally.
Eligibility
  • A current C Class Driver\'s Licence.
  • A current "Responsible Service of Alcohol Certificate" (RSA).
  • A current "Responsible Management of Licensed Venue (RMLV) Certificate" or ability to rapidly acquire.
  • A current Level 2 First Aid Certificate or ability to rapidly acquire.
  • Experience in cash handling and procedures.
  • Ability to work flexible hours in accordance with a 7 day roster, including evenings and weekends.
  • Successful applicants may be asked to consent to a police check; criminal records are considered on merit.
  • Legal right to work in Australia.
Benefits
  • 17.5% annual leave loading + Christmas ex‑gratia day
  • Paid parental leave and purchased leave options
  • Access to development and study assistance programs
  • Discounts with 400+ retailers and fitness providers
How to apply

Click Apply to submit your application via Council\'s online portal (or through OURspace for current employees). Please include:

  • A one‑page cover letter
  • A current resume outlining how you meet the role requirements

Note: We do not accept email, hard copy or third‑party applications.

For more information about this position (200941), please contact Steve Farkas on (07) 3820 1179. Applications close at 11:59 p.m. AEST on 03/09/2025.

At Redland City Council, we are committed to creating a diverse and inclusive workplace where everyone feels respected, supported and able to contribute to their full potential.


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