Current jobs related to Client Success Advocate - Melbourne, Victoria - Commify Group

  • Client Advocate

    6 days ago

    Melbourne, Victoria, Australia Life Without Barriers Part time

    Client AdvocateAbout the OrganisationLife Without Barriers is a leading social purpose organisation that has been empowering people with disability to live life the way they choose for over 25 years.We believe in inclusivity, respect, and making a meaningful difference in our communities. As a Client Advocate, you will play a vital role in helping us achieve...

  • Client Care Advocate

    7 days ago

    Melbourne, Victoria, Australia Food and Wine Full time

    We're looking for a Client Care Advocate to join our team at Bendigo Bank. As a Client Care Advocate, you will play a key role in delivering exceptional customer service and support to our customers.Our ideal candidate will have experience in a customer-facing environment and be able to achieve targets. They will also have strong attention to detail,...

  • Client Success Advocate

    3 days ago

    Melbourne, Victoria, Australia Cognizant Full time

    Cognizant is looking for a talented professional to lead our delivery organization and drive excellence in service delivery. As a Delivery Lead, you will be responsible for overseeing all functions within the delivery organization and ensuring high-quality service for our clients.Your key responsibilities will include:Leading the regional services delivery...

  • Customer Success Advocate

    16 hours ago

    Melbourne, Victoria, Australia Xplor Technologies Full time

    Key ResponsibilitiesAction escalated support cases to provide customer resolutions within agreed service level agreements, advocating customer needs to effectively prioritise support ticket resolution.Responsible for maintaining and enhancing customer satisfaction levels, ensuring quality service is provided consistently.Contribute to frameworks and internal...

  • Client Success Advocate

    2 days ago

    Melbourne, Victoria, Australia Xplor Technologies Full time

    ResponsibilitiesYour day-to-day tasks will involve:Supporting customers across the Office platformHandling dissatisfied customers in a polite and professional mannerMaintaining accurate records of customer interactionsIdentifying opportunities for process improvement and suggesting solutionsWe encourage applicants who are motivated by meaningful work and...

  • Customer Success Advocate

    4 days ago

    Melbourne, Victoria, Australia nCino Full time

    nCino, the worldwide leader in cloud banking, offers a unique opportunity for individuals who want to make a meaningful impact in customer success.Job Profile SummaryThis position is designed for a talented individual who can play an essential role in driving impactful follow-up conversations between customers and internal cross-functional teams. As a...

  • Insurance Advocate

    6 days ago

    Melbourne, Victoria, Australia Willis Towers Watson Full time

    We are seeking a highly organised and detail-focused individual to join our Australian Claims Team as a Claims Advisor. In this role, you will provide claims advocacy for national clients across various financial and professional lines insurance.You will be responsible for managing a portfolio of claims, providing technical advice and support throughout the...

  • Client Success Specialist

    3 days ago

    Melbourne, Victoria, Australia Advanced Personnel Management Full time

    Job Title: Client Success SpecialistCompany Overview:Soprano Design is a leading provider of cloud-based communication platforms, empowering businesses to reach their customers and build meaningful connections.We're seeking an experienced Client Success Specialist to join our team, ensuring our clients achieve their goals through effective adoption and...

  • Client Success Partner

    2 hours ago

    Melbourne, Victoria, Australia Virgin Pulse Full time

    About the OpportunityWe are seeking an experienced Client Success Partner to join our team. In this role, you will be responsible for building strong relationships with clients to ensure their success. This includes collaborating with cross-functional teams to execute on deliverables for clients and delivering high-quality reports and analysis.You will also...

  • Client Success Professional

    1 day ago

    Melbourne, Victoria, Australia ADAPT Full time

    At ADAPT, we are looking for a skilled Client Success Professional to join our team.This role involves guiding C-level executives and vendor sales & marketing teams through seamless event experiences.The ideal candidate will have excellent relationship-building skills, the ability to work cross-functionally, and a passion for delivering exceptional...

  • Client Success Director

    6 days ago

    Melbourne, Victoria, Australia Monks Associates Inc Full time

    We are looking for a Client Success Director who can excel at Client Management, providing strategic guidance, thought leadership and advisory to our Clients' most senior & C-level stakeholders, that not only leads to pipeline growth but drives stronger customer satisfaction to build longer term, and more secure revenue streams.About MonksMonks is the...

  • Client Success Lead

    3 days ago

    Melbourne, Victoria, Australia Frankieone Full time

    Your Key ResponsibilitiesAs a Senior Account Director at Frankieone, you will be responsible for owning the relationships with our strategic clients, taking responsibility for driving growth from these accounts. You will develop strategic account plans, pitch concepts and ideas to our clients, and achieve strong-positive ROI outcomes at scale.You will also...

  • Client Success Expert

    2 days ago

    Melbourne, Victoria, Australia Talent Forge Australia Full time

    Job ResponsibilitiesAs a Customer Support Specialist, your core responsibilities will include:Managing incoming requests and prioritising effectively to deliver timely and effective solutions.Providing prompt and efficient support while maintaining high-quality service.Guiding clients on best practices and optimal usage of our product.Sharing feedback with...

  • Client Success Strategist

    3 days ago

    Melbourne, Victoria, Australia Collaborative Solutions, LLC Full time

    We are seeking a Client Success Strategist to join our team. In this role, you will be responsible for leading client engagements, developing key project deliverables, and ensuring projects are properly planned and staffed.About the RoleThe Engagement Manager is a leader, project manager, and mentor who thrives on client, company, and team accomplishment....

  • Client Success Coordinator

    2 hours ago

    Melbourne, Victoria, Australia Storyful Full time

    About the RoleWe are looking for an experienced Client Success Coordinator to join our team. In this role, you will support our Client Partnerships and support teams, empowering them to achieve sales outcomes efficiently.You will be responsible for:Supporting change initiatives and improving operational proceduresEnhancing the user experience and...

  • Client Success Director

    4 days ago

    Melbourne, Victoria, Australia Monks Associates Inc Full time

    Welcome to Monks Associates IncWe're a global digital agency that's passionate about helping businesses succeed in a rapidly changing world. Our team of experts works together to deliver exceptional results for our clients, and we're looking for a talented Client Partner to join our ranks.The RoleDevelop and Maintain Relationships: Build and maintain strong...

  • Client Success Manager

    12 hours ago

    Melbourne, Victoria, Australia Monks Full time

    In this role, you will play a pivotal part in fostering successful partnerships with enterprise businesses, focusing on driving growth and optimizing client experiences. Your collaborative efforts with our cross-functional teams will lead to the development of tailored solutions that address the unique needs of our clients.As a seasoned Client Management...

  • Healthcare Advocate for Children and Families

    2 days ago

    Melbourne, Victoria, Australia ClearCompany Full time

    Role OverviewWe are looking for a compassionate Healthcare Advocate to provide expert care and support to children and families in need. As part of our team in Tasmania, you will be responsible for navigating complex healthcare systems, advocating for patients' rights, and empowering them to make informed decisions about their care.The key responsibilities...

  • Client Success Liaison

    5 days ago

    Melbourne, Victoria, Australia Diversified Communications Australia Full time

    At Diversified Communications Australia, we pride ourselves on delivering exceptional event experiences that drive real business value for our clients. This role is an exciting opportunity to join our team and contribute to creating memorable events.About the RoleYou will be working closely with cross-functional teams to deliver exceptional event...

  • Customer Success Advocate

    5 days ago

    Melbourne, Victoria, Australia Zenput Full time

    Global restaurant brands rely on Crunchtime's software solutions to manage their operations. Our platform provides a suite of back-of-house tools that serve as the source of truth for work happening across the organization. The goal is to improve the way work gets done in the field, ensuring every location operates like your best location.About the...

Client Success Advocate

7 days ago

Melbourne, Victoria, Australia Commify Group Full time
About Us

We are a leading provider of innovative business communication solutions, serving over 50,000 businesses across nine countries.

Job Description

This is an excellent opportunity to join our dynamic team as a Customer Success Executive. As a key member of our sales and support team, you will be responsible for ensuring customer satisfaction and success.

Main Responsibilities:
  • Build and maintain strong relationships with customers
  • Identify customer needs and provide recommendations for growth and development
  • Deliver exceptional customer service and support
  • Collaborate with internal teams to resolve customer inquiries and issues
Requirements
  • Experience in a customer-facing role, preferably within the software or technology sector
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Able to work independently and collaboratively as part of a team
  • Results-driven and highly motivated individual
Benefits
  • Competitive Salary and Bonus Scheme
  • Annual Leave and Bank Holidays
  • Birthday Off Work
  • Superannuation and Death in Service Benefits
  • End of Year Reward
  • Monthly/Quarterly Socials
  • Training and Development Opportunities
  • Flexible Working Arrangements