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Client Success Coordinator

1 week ago

Melbourne, Victoria, Australia Storyful Full time
About the Role

We are looking for an experienced Client Success Coordinator to join our team. In this role, you will support our Client Partnerships and support teams, empowering them to achieve sales outcomes efficiently.

You will be responsible for:

  • Supporting change initiatives and improving operational procedures
  • Enhancing the user experience and contributing to maintaining News Corp's corporate governance
  • Developing support documentation and acting as an escalation point for operational issues

The ideal candidate will have prior experience in media, sales, production, and/or contact center environments, with experience using Salesforce CRM and Confluence or monday.com content management software preferred.