Property Claims Specialist

4 days ago


Sydney, New South Wales, Australia MAYDAY Recruitment Group Full time
About the Role

MAYDAY Recruitment Group is seeking a highly skilled Property Claims Handler to join our team. As a key member of our organization, you will be the initial point of contact for new claimants, providing reassurance and ensuring that all necessary administrative tasks and paperwork are handled efficiently.

**Key Responsibilities:**

  • Provide exceptional customer service, ensuring a positive experience for clients.
  • Document damages reported by the insurer and gather information on previous work performed.
  • Coordinate and schedule relevant and necessary repairs.
  • Work closely with your team, taking on and delegating work during busy periods.
  • Maintain updated communications and status updates in the portal.
  • Follow up with customers to ensure satisfaction with make-safe measures.

Requirements

  • Previous customer service or contact centre experience.
  • A drive to provide an outstanding service.
  • Exceptional written and verbal communication skills.
  • Must have full working rights.

About Us

MAYDAY Recruitment Group is a leading recruitment agency specializing in insurance and risk management roles. We are committed to delivering exceptional service to our clients and candidates, and we are excited to offer this opportunity to a talented and motivated individual.



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