Storage Specialist

7 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $70,000
About Our Role

We are seeking a highly skilled professional to join our team as a Storage Specialist. As a key member of our business, you will play a vital part in delivering exceptional service to our customers and working closely with them to meet their storage needs.

This is an exciting and varied role that encompasses customer service, administration, and operational tasks. You will be responsible for delivering outstanding customer experiences, conducting centre tours and walk-throughs, maintaining the centre's presentation and cleanliness, and performing general administration duties such as customer contracts, inventory, and insurance claims.

Your Key Responsibilities
  • Deliver Outstanding Customer Experiences: Support and guide customers in making the best choice for their storage needs.
  • Centre Tours and Walk-Throughs: Conduct tours and walk-throughs to showcase our facilities and provide customers with a comprehensive understanding of our services.
  • Maintenance and Administration: Maintain the centre's presentation and cleanliness, and perform general administration duties such as customer contracts, inventory, and insurance claims.
About You
  • You have strong communication and interpersonal skills, with the ability to build relationships with customers and stakeholders.
  • You are customer-centric and sales-oriented, with a passion for providing excellent service.
  • You are proficient in using technology and multitasking between different systems.
  • You are motivated and proactive, with a positive attitude and a growth mindset.
  • You can work well in a team and autonomously, with a driver's license and car required.
About Us

We are a leading provider of self-storage solutions, operating over 270 centres across Australia and New Zealand. We prioritize our people and customers, driving our success as a major player in the industry. We are committed to expanding our portfolio across Australia and New Zealand, offering a range of benefits and opportunities for career growth.

Benefits of Working with Us
  • We offer permanent roles with a leading company in the industry.
  • We have a rotating roster with no Sundays, no late night shifts, and public holidays off, ensuring great work-life balance.
  • We provide structured training with ongoing development opportunities.
  • Onsite car parking is included, along with generous parental leave.
  • We offer discounts on storage services, including units and merchandise.
  • We partner with Wine Ark to provide unique wine offers and discounts.
  • We also offer exclusive discounts on leading retailers, hotels, restaurants, and more.
  • We provide 24-hour wellbeing support through our Sonder partnership.
  • We reimburse approved wellbeing services under our WellNS Wallet program.
  • You can earn referral incentives as part of our rewards scheme.

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