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Admissions Coordinator

2 months ago


Perth, Western Australia Regis Aged Care Full time

About the Role

The Admissions Coordinator is a key member of the Regis Aged Care team, responsible for driving occupancy through the execution of local area marketing and admission activities. This role requires a trusted single point of contact for future residents, family members, and other lead source generators.

Key Responsibilities

  • Support the effective execution of the local area marketing and admission program
  • Drive exceptional service through the delivery of the Welcome process
  • Plan and coordinate activities developed within the marketing and admissions program
  • Manage customer inquiries and conduct tours of the Home
  • Display a high level of customer service in all interactions

Requirements

  • Demonstrated understanding of sales processes
  • Exceptional delivery of customer service
  • Experience within an aged care environment (desirable)
  • Demonstrated proficiency in verbal and written communication skills
  • Demonstrated proficiency in supporting budgeting and sales target processes
  • Proven experience in roles that require maintaining confidentiality
  • Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders
  • Excellent stakeholder management and team-building skills

Why Work for Regis Aged Care?

  • With national support and local care, you'll be part of a team that truly cares
  • Enjoy a flexible working environment to balance your life and wellbeing
  • Career pathways and opportunities across Australia, including entry-level roles
  • Employee discount and benefits programs
  • Reward and recognition programs including our Annual National Care Awards