Administrative Support Officer
2 weeks ago
Administrative Support Officer
Healthscope is seeking an experienced Administrative Support Officer to join our team at Mount Hospital. As an Administrative Support Officer, you will be responsible for providing administrative support to our clinical teams, ensuring the smooth operation of our hospital's administrative functions.
Key Responsibilities:
- Provide administrative support to clinical teams, including data entry, filing, and record management
- Manage a busy reception desk, answering and redirecting calls, and coordinating appointments
- Organize and prepare admission paperwork, conduct follow-up requests, and make reminder calls for visits
- Maintain accurate and effective record management systems, including preparation of medical records
- Perform Health Fund Checks as required, manage the collection of excesses/co payments, and coordinate with staff from other departments
- Complete other clerical tasks, such as data entry, to support nursing staff and management
Requirements:
- Excellent interpersonal and communication skills
- Highly developed organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Ability to work well independently and within a team
- Flexibility to work a variety of shifts, including early/late shifts and weekend work
- Willingsness to cross-skill to assist in Preadmission, Admission, Ward Clerk, Medical Reception
- WebPas Hospital system experience (desired)
About Healthscope:
Healthscope is a leading healthcare provider in Australia, with a reputation for delivering high-quality patient care. Our team at Mount Hospital is dedicated to providing exceptional service to our patients and their families.
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