Administrative Support Officer
1 month ago
We are seeking a highly organized and detail-oriented individual to join our Patient Services Team as an Administration Officer / Ward Clerk.
About the Role:
- Provide exceptional administrative support to our hospital's Admissions, Reception, and Wards teams.
- Manage a busy reception desk, answer and redirect calls, and organize appointments.
- Prepare admission paperwork, conduct follow-up requests, and make reminder calls for visits.
- Maintain accurate and effective record management systems, including preparation of medical records.
- Perform Health Fund Checks as required and manage the collection of excesses/co payments.
- Coordinate with staff from other departments and complete other clerical tasks to support nursing staff and management.
What You'll Need:
- Excellent interpersonal and communication skills.
- Highly developed organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail and experience in MS Office (Outlook, Word, and Excel).
- Ability to work independently and within a team, with flexibility to work a variety of shifts, including early/late shifts and weekend work.
- Willingsness to cross-skill to assist in Preadmission, Admission, Ward Clerk, and Medical Reception.
About Us:
Mount Hospital is a leading inner-city hospital providing Acute Surgical, Medical, and Rehabilitation, Coronary, and Intensive Care Services. We offer a collaborative team environment and opportunities for growth and development.
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