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Aged Care Coordinator Port Coogee Role
1 month ago
About the Role
The Admission Coordinator in conjunction with the home's General Manager, is responsible for driving occupancy through the execution of local area marketing and admission activities and acting as a trusted single point of contact for future residents, family members, and other lead source generators.
This is a full-time role working Monday to Friday.
Key Responsibilities:
- Supporting the effective execution of the local area marketing and admission program
- Driving exceptional service through the delivery of the Welcome process
- Planning and coordinating activities developed within the marketing and admissions program
- Managing customer inquiries and conducting tours of the Home
- Displaying a high level of customer service in all that you do
What We Look For:
- Demonstrated understanding of sales processes
- Exceptional delivery of customer service
- Experience within an aged care environment
- Demonstrated proficiency in verbal and written communication skills
- Demonstrated proficiency in supporting budgeting and sales target processes
- Proven experience in roles that require maintaining confidentiality
- Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders
- Excellent stakeholder management and team-building skills
To work in residential aged care, you will need to provide satisfactory background checks, supply an NDIS worker screening clearance, COVID and flu vaccinations, and certification proof.
Why Work for Us?
- With national support and local care, you'll be part of a team that truly cares
- Enjoy a flexible working environment to balance your life and wellbeing
- Career pathways and opportunities across Australia, including entry-level roles
- Employee discount and benefits programs
- Reward and recognition programs including our Annual National Care Awards
