Technical Infrastructure Specialist

4 days ago

Ipswich, South Dakota, Australia beBeeInfrastructure Full time $37,694 - $42,954
Infrastructure Expert Role

This is a complex IT infrastructure position where you will provide technical support for the institution's digital services, acting as a key escalation point for technical issues and ensuring continuity of services.

As an expert in various IT disciplines including server and storage systems, networking and telephony, cloud platforms, end-user devices, enterprise applications, and audio-visual technologies, you will contribute to delivering high-quality technical experience for staff and students by ensuring reliability, security, and alignment with institutional needs.

Responsibilities include:

  • Provide infrastructure support in a complex environment, diagnosing and resolving incidents, implementing service improvements, and supporting project delivery.
  • Maintain and improve the reliability, security, and performance of on-premises and cloud-based infrastructure.
  • Assist in monitoring, patching, and incident response to strengthen cyber security posture.
  • Collaborate with internal stakeholders to deliver high-quality IT services, providing guidance and support to customers with varying levels of technical knowledge.

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