Business System Manager

ICT Operations Manager Role

We are seeking a highly skilled ICT Operations Manager to oversee our systems and maintain the day-to-day IT operations for our organisation.

Located in Brisbane, you will be responsible for:

• - Delivering strategic insight and advice for infrastructure or software investment decisions.
  - Managing the ongoing maintenance of hardware and software for end users.
  - Performing asset management activities (procurement, inventory tracking, distribution, etc.) with our ICT service providers.
  - Managing creation and changes within Active Directory and Office 365.
  - Managing the virtual desktop and server environment, ensuring high performance and availability of systems.
  - Overseeing system upgrades, patches, reconfigurations and maintenance activities through our Managed Service Provider.
  - With support from colleagues, overseeing our network and communications solutions, including telephony, AV systems, Wi-Fi and firewalls, ensuring high uptime.

To be successful in this role, you will need demonstrated experience as an ICT Manager or ICT Operations Manager, and enjoy 'hands on' related IT work.

You will be a key member of our team, working closely with other departments to ensure seamless IT operations.

This role does not have any direct reports.

You will also need:

• - Experience administering and maintaining cloud technologies, such as Office 365 & Microsoft Azure (required).
  - Certifications or experience working with networking switches and firewalls (e.g. Cisco) would be advantageous but is not essential.
  - Certifications from Microsoft would be advantageous but are not essential.

What's In It For You

This role is a great opportunity for someone who is eager to partner with our organisation and provide tangible, strategic advice to Executives.

You will be seen as a trusted advisor to the business and an integral part of our operations.

As an ICT Operations Manager, you will also receive:

• - The ability to lead your own projects as required.
  - Phenomenal support from our talented leadership team - you will play an integral part in shaping the further development of our business.
  - A hybrid working environment, with high levels of autonomy and flexibility. Work in a way that best suits you.
  - Ongoing career development and continuous progression opportunities. Upon joining, you will receive your own tailored Professional Development Plan, as well as a senior mentor to help you reach your next career goals.
  - A strong, supportive management team that cares about you. We are passionate about what we do, and we are proud to prioritise the development of our staff.
  - Social events such as monthly morning teas, monthly team drinks, and EOFY/Christmas functions.
  - Brand new modern office space in Brisbane.
  - Access to events, activities and initiatives driven by our popular Health & Wellbeing + Diversity & Inclusion committees (think: trips to Luna Park, AFL matches, the Australian Open, team dinners/drinks, bowling, boat parties and much more)

About Our Organisation

Our organisation is one of Australia's leading Project Management and Advisory practices, recognised for delivering complex and high-profile projects across the Public and Private Sector.

With a focus on quality and collaboration, we deliver Advisory, Project Management and Asset Management services across the entire Infrastructure spectrum.

Community is at the heart of everything we do, and we are proud to make a difference with the projects we deliver. We partner with many of Australia's most iconic businesses, Local, State & Federal Government entities, and Not-For-Profit bodies.

Specialising in Education, Civic & Culture, Accommodation, Health/Aged Care, Sports & Recreation, Justice, Retail, Industrial, Aviation, Roads, Rail and Ports sectors, we are dedicated to delivering extraordinary outcomes by converting visions to reality, in an innovative and sustainable way.