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Sourcing Specialist

2 months ago

Sydney, New South Wales, Australia Talent International Full time
Talent International is seeking a skilled Sourcing Specialist to join their team in Burwood, NSW.

The successful candidate will be responsible for delivering end-to-end complex procure-to-pay transactional services to customers across the cluster. This role offers opportunities for career growth and development, with a focus on providing system and value-added support for complex issues, exception handling, and troubleshooting.

Key Responsibilities:
  • Service Delivery: Deliver customer-focused services across all Procurement Service Lines via various computer systems and technologies, meeting agreed standards and performance targets.
  • Operational Sourcing: Provide support and escalation for procurement customer and supplier enquiries, taking ownership of individual matters and seeing them through to resolution.
  • Problem Solving: Identify customer issues and process flaws, apply critical thinking to troubleshoot and determine the correct course of action, and work collaboratively with others to achieve common goals.
  • Cross-functional Agility: Support the team to meet fluctuations in customer demands by adapting to working across different service lines as needed.
  • Effective Communication: Communicate information effectively to colleagues and customers via various methods, including written and oral forms, and build relationships with key stakeholders.
  • Coaching and Mentoring: Support the line manager in providing on-job coaching to peers and customers in system adoption, process, and best practice risk-based approach to procurement service delivery.
  • Capability Development: Undertake development and increase knowledge and capability across all Procurement Service Lines, processes, and operating frameworks by undertaking job rotation, face-to-face/on-line training, and participating in forums and improvement initiatives.
  • Business Improvement and Innovation: Optimise available technology to improve service delivery, share learnings, raise issues and concerns, and actively contribute to the identification, development, and implementation of business and process improvement initiatives.

If you are interested in this role, please submit your resume in MS Word Format for consideration.