Sourcing Specialist
2 weeks ago
The position is a 6-month contract role with the possibility of being extended and paying $40 to $45 per hour + Super.
Key Responsibilities:
- Deliver end-to-end customer-focused services across all Procurement Service Lines via a range of computer systems and technologies that meet agreed standards, operating procedures performance targets.
- Contact for Tier 2 Transactions support and escalation of procurement customer and supplier enquiries. Provide accurate information, taking ownership of individual matters and see through to resolution.
- Identify customer issues and/or process flaws, apply critical thinking to troubleshoot and determine the correct course of action, utilise networks and relevant resources to work toward a solution.
- Support the team to meet fluctuations in customer demands by readily adapting to working across the different service lines as needed.
- Communicate information effectively to colleagues and customers via a range of methods, including in written and oral forms. Build rapport and identify the most appropriate communication channel and tailor messaging to the specific circumstances and audience.
- Support the line manager in the provision of on-job coaching to both peers and customers in system adoption, process and best practice risk-based approach to procurement service delivery.
- Undertake development and increase knowledge and capability across all Procurement Service Lines, processes and operating frameworks by undertaking job rotation, face-to-face/on-line training, and participating in forums and improvement initiatives.
- Optimise available technology to improve service delivery. Share learnings, raise issues and concerns and actively contribute to the identification, development and implementation of business and process improvement initiatives.
Requirements:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Knowledge of procurement processes and procedures.
- Ability to work independently and as part of a team.
If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.
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